Auto Rental News
MenuMENU
SearchSEARCH

Enterprise Alerts Government on Customers’ Traffic Fines, Tickets

To help address outstanding fines for traffic, parking, and toll violations by car rental customers, Enterprise Holdings Inc. has notified more than 7,700 local governments in the U.S. and Canada.

by Staff
September 27, 2016
Enterprise Alerts Government on Customers’ Traffic Fines, Tickets

In certain states, Enterprise Holdings' brands offer TollPass Automatic, an optional service that provides automatic billing for those who pass through tolls.

2 min to read


In certain states, Enterprise Holdings' brands offer TollPass Automatic, an optional service that provides automatic billing for those who pass through tolls.

In an effort to help address outstanding fines for traffic, parking, and toll violations by car rental customers, Enterprise Holdings Inc. has notified more than 7,700 local governments in the U.S. and Canada.

Since 2011, Enterprise Holdings has sent out annual reminders — along with the company’s contact information — as part of the public record and directed government officials to deliver notice of any outstanding tickets and fines to the company’s “shared services” administrative centers in Tulsa, Okla., and Toronto.

Ad Loading...

“We recognize that any delay in collecting fines from traffic, parking, and toll violations can have a costly impact on critical taxpayer services,” said John Murphy, vice president of airport operations for Enterprise Holdings. “At Enterprise, we work to ensure that local governments receive payment in a timely manner by streamlining the flow of information and giving local officials the ability to work directly with those who have outstanding fines. We find this process helps save valuable time and resources.”

Enterprise Holdings reviews information about violations and, whenever possible, transmits them to the proper government officials, allowing their respective local courts to enforce citations more rapidly and reduce backlogs of unpaid fines, according to the company.

However, laws differ across each state and municipality. Some communities enable car rental companies to transfer liability to those responsible for the traffic fine.

In locations where car rental companies are legally required to pay violations on behalf of their customers, Enterprise Holdings works directly with local authorities to manage the payment process and recover its administrative costs via a fee from each person paying for a violation, according to the company. In such cases, the renter’s contact information is not disclosed, ensuring that driving records and insurance rates remain unaffected.

More Rental Operations

A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A black Audi SUV superimposed on a historic scene from downtown Tashkent, Uzbekistan.

Carwiz Sets Up Rental Operations In Central Asia

The global franchise operation reaches a first in its rental fleet portfolio with new service in Uzbekistan.

Read More →
Ad Loading...
A raging brushfire in the countryside.
Rental Operationsby Martin RomjueApril 30, 2026

Where Rental Fleets Must Adjust To Shifting Catastrophe Risks

West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.

Read More →
ARN Industry Newsmakers thumbnail page with ARN and ICRS logos and shots of Nick DiPrima and Martin Romjue
Rental Operationsby Martin RomjueApril 27, 2026

Using AI To Find Rental Car Damage

Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.

Read More →
Photo of CEO Krešimir Dobrilović against a gray modernist crooked-tile mural display.

Carwiz Opens Car Rental Service In Panama

A Carwiz partner in Puerto Rico is taking on the Panama franchise with operations in the nation's largest airport.

Read More →
Ad Loading...
A world map with Flexways logo and new locations headline.

Flexways Opens 10 Locations Among Franchise, Affiliate Rental Networks

The integrated business model combines each operator’s local expertise with international standards to boost sales.

Read More →
Photo of a suitcase, passport, and smartphone.

Traveler Customer Satisfaction Up This Year Data Study Shows

The study looks at customer analytics to size up performance in car rentals, rideshare, airlines, lodging, and OTAs.

Read More →
A rental car between two placards showing a symbolic revenue increase from $300 to $1600.

New Consulting Company Ready To Boost Point-of-Sale Revenue

Revcuity, an outgrowth of Frontline Performance Group, aims to help clients capture more revenue moments with face-to-face customers, including in the car rental space.

Read More →
Ad Loading...
Martin Romjue stands at conference stage podium close to a dangling, glistening chandelier.
Rental Operationsby StaffApril 15, 2026

Meet The (Semi-New) ARN Editor

Martin Romjue has been editing and reporting for ARN since 2023 and fully transitioned to the role of chairman of the International Car Rental Show in 2026.

Read More →
Ad Loading...