Auto Rental News
MenuMENU
SearchSEARCH

Enterprise Employees Strike in Toronto

Service agents and shuttlers at Toronto International Airport are on strike to protest proposed cuts in wages and benefits.

by Staff
March 30, 2011
2 min to read


On March 11, employees of Enterprise Holdings at Toronto Pearson International Airport went on strike to protest proposed cuts in wages and benefits. The contract under negotiation involves 93 employees, primarily for National and Alamo, who wash, prepare and shuttle rental cars at the company's airport operation.

According to United Food and Commercial Workers (UFCW) Local 175 union organizer Jehan Ahamed, Enterprise is asking for cuts in hourly wages, vacation days and sick days, as well as requiring its employees to pay 100 percent of their benefits.

Ad Loading...

Ahamed said the striking workers have established picket lines at terminals one and three at the airport and at two garage locations. The picketers are turning away potential Enterprise customers and sending them to car rental competitors.

"We are willing to look at a fair solution," Ahamed told Auto Rental News. "We want to get back to the table and resolve this dispute as soon as possible. A labor dispute is a loss for everyone."

Enterprise Holdings issued the following statement:

"Enterprise Holdings, which owns and operates the Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental brands, has been engaging in good faith negotiations with the UFCW Local 175 since January in an attempt to renew the collective bargaining agreement for the Service Agents and Shuttlers.  These negotiations ended without agreement, and on March 11, 2011, Local 175 decided to strike.

The primary issues concern work quality and productivity, economic concessions and management rights. The company's approach to the negotiations is guided by a need to align this work group with the rest of our Canadian operations in terms of cost and productivity. While many of the union's statements are inaccurate, we are going to respect the process and not discuss the details of the negotiations."

More Rental Operations

Paperwork sits in front of a black Lamborghini
Rental Operations•November 1, 2026

Clean on Paper: Red Flags in Exotic Car Rental Verification

A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)

Read More →
display of Turo's FSD homepage
Rental Operations•by Chris Brown•October 28, 2026

Turo and Tesla Take the Next Step Toward Autonomous Car Rentals

The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.

Read More →
Two identical rental cars, two different prices
Rental Operations•Cover Story•October 26, 2026

How Rental Operators Can Navigate Personalized Pricing Rules

As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.

Read More →
Ad Loading...
a laptop shows different connectivity paths for car rental supply
Rental Operations•October 23, 2026

Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars

As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.

Read More →
thumbnail of title and photo of Joel Price and Chris Brown
Rental Operations•by Chris Brown•October 20, 2026

How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?

With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.

Read More →
thumbnail what does it take to succeed in b2b rentals
Rental Operations•by Chris Brown•October 12, 2026

What Does It Take to Succeed in B2B Rentals?

The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.

Read More →
Ad Loading...
Photo of Ana Laborde and world map
Rental Operations•by Chris Brown•October 12, 2026

NPR Builds on International Partnerships to Grow Rental Bookings

With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.

Read More →
Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
Ad Loading...
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Ad Loading...