Auto Rental News
MenuMENU
SearchSEARCH

Enterprise Holdings Addresses Customers’ Traffic Fines in Annual Reminder to Local Governments

Enterprise Holdings issued its annual reminder to local governments across the United States and Canada directing them to deliver notice of outstanding tickets to the company’s service centers.

by Staff
August 6, 2012
1 min to read


Enterprise Holdings notified more than 6,500 local governments in the United States and Canada in an ongoing effort to help address outstanding fines for traffic, parking and toll violations by car rental customers

The annual reminder, sent on Aug. 2, directed government officials to deliver notice of any outstanding tickets and fines to the company’s shared services centers in Tulsa and Toronto.

Ad Loading...

Enterprise Holdings has consolidated and processed citation data for all three brands, Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental, at its shared services centers since 2007. Information about violators is reviewed and transmitted to the proper government officials, allowing their local courts to enforce citations more rapidly and reduce backlogs of unpaid fines.

Some locations have different regulations on the payment of tickets, but according to Enterprise Holdings VP Gary Cunningham, Enterprise wants local officials to work directly with car rental customers.

“Budgets continue to be very tight for local governments, and we know how much these cities and towns depend on revenue from various traffic, parking and toll violators. Extensive and costly delays in collecting these fines can impact a variety of important taxpayer services,” Cunningham said. “Streamlining the turnaround of this information enables us to help local officials quickly identify individuals who owe fines so they can deal directly with them to collect payment.”

More Rental Operations

Paperwork sits in front of a black Lamborghini
Rental Operations•November 1, 2026

Clean on Paper: Red Flags in Exotic Car Rental Verification

A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)

Read More →
display of Turo's FSD homepage
Rental Operations•by Chris Brown•October 28, 2026

Turo and Tesla Take the Next Step Toward Autonomous Car Rentals

The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.

Read More →
Two identical rental cars, two different prices
Rental Operations•Cover Story•October 26, 2026

How Rental Operators Can Navigate Personalized Pricing Rules

As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.

Read More →
Ad Loading...
a laptop shows different connectivity paths for car rental supply
Rental Operations•October 23, 2026

Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars

As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.

Read More →
thumbnail of title and photo of Joel Price and Chris Brown
Rental Operations•by Chris Brown•October 20, 2026

How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?

With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.

Read More →
thumbnail what does it take to succeed in b2b rentals
Rental Operations•by Chris Brown•October 12, 2026

What Does It Take to Succeed in B2B Rentals?

The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.

Read More →
Ad Loading...
Photo of Ana Laborde and world map
Rental Operations•by Chris Brown•October 12, 2026

NPR Builds on International Partnerships to Grow Rental Bookings

With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.

Read More →
Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
Ad Loading...
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Ad Loading...