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SEARCHThe $39,500 settlement includes provisions that requires Executive to stop collecting security deposits and ensure that customers can complete a walk around of the vehicle to check for any pre-existing damages prior to leaving the lot.
The attorney general investigated Executive for alleged violation of the state's Consumer Protection Act, which included multiple complaints about $250 deposits not being refunded within a reasonable time.
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Detroit-based Executive Car Rental and the Michigan attorney general have reached a settlement stemming from complaints from customers about misleading charges and damage deposits, Detroit News reports.
The attorney general investigated Executive for alleged violation of the state's Consumer Protection Act, which included multiple complaints about $250 deposits not being refunded within a reasonable time.
The $39,500 settlement includes provisions that requires Executive to stop collecting security deposits and ensure that customers can complete a walk around of the vehicle to check for any pre-existing damages prior to leaving the lot.
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