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Newsby StaffJanuary 6, 2021

San Jose Airport Mulls Increasing Customer Facility Fees

According to airport officials, car rentals have decreased by about 80%.

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Newsby StaffAugust 5, 2020

St. Louis Airport to Discuss Waiving Car Rental, Other Vendor Fees

The plan would allow vendors to skip monthly payments for any four months they choose March 2020 and June 2021.

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Newsby StaffJanuary 22, 2020

Phoenix Airport Ride-Hailing Fee is Illegal, Arizona AG Says

If the fee is deemed illegal and not repealed by the city, Phoenix could lose its share of state revenue, which is a third of its general fund budget.

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Newsby StaffDecember 30, 2019

Consultants Recommend Consolidating Rentals at St. Louis Airport

Consolidating the rental agencies would free up space to be used as airport-owned public parking lots.

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Newsby StaffDecember 23, 2019

Lyft, Uber to End Service at Phoenix Airport

The ride-hailing companies said they will end service before the new pick-up and drop-off fees take effect Feb. 1.

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Newsby StaffApril 16, 2019

Executive Car Rental Settles with Michigan AG

The $39,500 settlement includes provisions that requires Executive to stop collecting security deposits and ensure that customers can complete a walk around of the vehicle to check for any pre-existing damages prior to leaving the lot. 

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ArticlesMarch 26, 2019

The Benefits of Letting Some Car Rental Charges Slide

Sometimes knowing when to waive a charge on a car rental bill matters more than a strict adherence to the bottom line — and can be a cost-effective marketing tool.

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Newsby StaffFebruary 4, 2019

Michigan Attorney General Investigates Executive Car Rental

In a letter to Executive Car Rental, Michigain's Office of Attorney General said that it believes the rental agency is "engaging in a pattern of unfair trade practice."

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Newsby StaffJanuary 23, 2019

Hertz to Refund Florida Customers over Toll Charges

An investigation found that the companies did not clearly inform customers that they would be charged $15 per cashless toll.

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Newsby StaffJanuary 2, 2019

Judge Blocks NYC Taxi, Ride-Hailing Surcharge

The surcharge fee would have raised the price of a Lyft or Uber ride by $2.75 and a taxi ride by $2.50 in Lower Manhattan.

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