Zipcar Announces New Directors
Zipcar Inc. announced March 15 the nomination of three Class 1 directors including Ed Gilligan, vice chairman of American Express Co., to its board of directors.
Zipcar Inc. announced March 15 the nomination of three Class 1 directors including Ed Gilligan, vice chairman of American Express Co., to its board of directors.
Gilligan has been nominated for election at Zipcar’s Annual Meeting of Stockholders to be held on May 31, 2012, along with Zipcar Chairman and CEO Scott Griffith and long-time board member Bob Kagle. Gilligan is expected to replace Jill Preotle, who has served as a member of the Zipcar board since December 2002 and has elected not to stand for re-election at this year’s annual meeting.
In his role as vice chairman of American Express, Gilligan is responsible for the company’s global consumer, small business services, merchant services and network services groups, and has led numerous M&A efforts for American Express. He has also been active in the digital transformation of the company, focusing on a growth strategy to position American Express as a leader in digital commerce.
“Ed’s experience in global expansion, member-based product, and service offerings and digital commerce will be a tremendous asset as we continue to deepen our level of member engagement and seek to grow our footprint internationally,” Griffith said. “I would like to thank Jill for her 10 years of service on Zipcar’s board of directors. Her leadership and support, along with her extensive knowledge of our business and the industry, have been instrumental in helping Zipcar get where we are today.”
More Rental Operations

Clean on Paper: Red Flags in Exotic Car Rental Verification
A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
Read More →
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
