MENU
SEARCHMENUSEARCH
With long-term commitment and enough investment, you can dramatically increase the traffic to your Web site.
Read More →
With more consumers booking online, independent rental businesses need to invest in a professional-level Web site and to decide whether affiliating with a GDS chain code makes financial sense.
Read More →How do you deal with resistance? First, let's define resistance. In high school physics, resistance was something that blocked the flow of electricity. In World War II, resistance was a group of people who tried to block the onslaught of totalitarianism.
Read More →An independent RAC's Web site needs to be more than an order-taking system. The site needs to foster trust by directly addressing customer concerns and needs.
Read More →Is your Web site filled with clutter and hard to navigate? Are your rental procedures overly complex, leading to long waiting periods for customers? If so, it's time to reevaluate and streamline.
Read More →Tap your brightest employees to get referrals, and take steps to ensure new employees are intellectually engaged and see long-term career potential.
Read More →This three-step action plan can help your frontline team establish greater rapport with customers so they’re more receptive to optional products and upgrades at the counter and over the phone.
Read More →High-pressure sales techniques don’t fuel incremental sales. The truth is, the products genuinely add value to the customer experience and help build customer relationships.
Read More →What factors determine whether your customer is satisfied? A focus on the customer’s perspective can help identify means for gaining market share.
Read More →Research indicates online travel reservations are on the rise. A presence on the right search engines is key to directing qualified leads to your Website.
Read More →