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ArticlesMarch 11, 2014

Damage Claims: An Accident Waiting to Happen

We need to self-regulate the damage claims process before legislators do it for us.

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ArticlesCover Storyby Chris BrownMarch 11, 2014

Explaining Loss-of-Use Damages to an Insurance Company

To effectively recover loss-of-use damages from an insurance company, it's necessary to take a deep dive into the nuances of loss-of-use theory, its legal precedents and the rhetoric to shape the argument.

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ArticlesJanuary 9, 2014

A New Way to Identify Damage

This independent car rental company created a technology-based solution that flags and manages vehicle damage using cameras on mobile devices and a Web-based app.

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NewsJanuary 6, 2014

PurCo Prevails Again in Loss-of-Use Litigation

Judge orders renter to pay $247,890 in attorney’s fees as well as litigation costs.

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NewsJuly 12, 2013

Sentry Protection Products Expands Collision Protector Line

The Park Sentry Wall System aims to provide more protection for vehicle-column collisions in parking structures.

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NewsFebruary 25, 2013

NICB Updates Vehicle Damage Estimates from Hurricane Sandy

The current estimate of vehicles damaged during Hurricane Sandy is based on claims processed by insurance companies and does not include uninsured vehicles.

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ArticlesFebruary 21, 2013

Navigating Credit Cards and Car Rental Coverage

Who should buy a loss damage waiver from a car rental company, and is it covered by your customer’s credit card?

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NewsFebruary 13, 2013

Survey: Top Ways Cars Are Damaged

A new analysis by CarInsurance.com reveals that the familiar two-car accident made up less than half of all incidents reported by the more than 42,000 car insurance shoppers surveyed.

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NewsNovember 27, 2012

B.C. Attorney General Investigating Budget Licensee

Since accusations were published from customers and employees that Budget Rent-A-Car of B.C. is overcharging customers for damage, the Attorney General of B.C. is now investigating the licensee for fraud, according to CBC News' Go Public investigative news segment.

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NewsNovember 21, 2012

Customers Accuse Budget Licensee in B.C. for Overcharging for Damage Claims

The Better Business Bureau had received almost 70 complaints from customers when CBC News’ Go Public investigative news segment published articles highlighting comments from former employees and customers about possible intentional damage claim ‘rip-offs.’

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