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With a lack of used vehicles and rental units returning to market, demand continues to outweigh supply. When will the market come back down to earth?
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Customer satisfaction in the car rental, airline, and hotel industries all decreased, according to a recent travel study by the American Customer Satisfaction Index. Online travel agencies are the only industry to improve customer satisfaction.
Read More →With more than 800 registrants for the 2022 International Car Rental Show, you could surmise that “the car rental industry is back” — but nowhere near what it looked like before the pandemic.
Read More →As the car rental industry is poised for growth, operators must learn to anticipate customer needs while continually staying on top of technological trends.
Read More →While overall car rental customer satisfaction is declining along with vehicle supply, car rental operators find themselves caught between a rock and a hard place. How can they respond?
Read More →As carsharing continues to rise in popularity and demand, some states seek to ban peer-to-peer rental apps.
Read More →Prepare for fleeting electric vehicles with these targeted sessions at the International Car Rental Show in April.
Read More →The platform allows car rental companies to exchange unfulfilled rentals amongst each other.
Read More →A real-time, two-way integration between the two companies' systems will ensure the most accurate pricing is reflected to customers.
Read More →ARN's 34th annual Fact Book contains new data and analysis on the U.S. car rental market, as well as directories for car rental companies, auto manufacturers, remarketers, and suppliers.
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