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Newsby StaffJune 7, 2019

Carwiz Increases Employment for Summer Season

The company is entering the summer season with nearly 100 employees, increasing the number of employees by nearly 100% over the same period last year.

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Newsby StaffSeptember 13, 2018

Avis Asia Creates Training Platform for Travel Agents

The platform will feature training modules, booking tools, and destination and driving guides from both Avis Car Rental and Budget Car Rental.

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Articlesby Amy HercherMay 8, 2017

Maintaining Customer Service When the Rental Goes Bad

Experts give tips on how to remain professional when dealing with difficult situations such as vehicle recovery, subrogation, or chargebacks.

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ArticlesMay 8, 2017

What Car Rental Can Learn From the Hotel Industry

Hotels have found that an uncluttered front counter and assigning all managers to "visibility posts" enhances the customer experience. Can car rental adopt these practices?

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ArticlesJanuary 29, 2016

Recruiting, Retaining and Understanding the Millennial Workforce

In order to engage millennial hires, your strategy should not only include social media recruitment, but also ways to foster your company's culture while managing it on the outside.

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ArticlesCover Storyby Amy HercherJanuary 29, 2016

Millennials in Their Words

Millennials in car rental share insights into the strengths they bring to the workplace, where they look for jobs and how they stay motivated in their businesses.

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Articlesby Amy HercherJanuary 29, 2016

Understanding Enterprise's Millennial Strategy

Enterprise Holdings recruits, trains and motivates millennials through strategic use of social media, student athlete associations and the latest in job search resources.

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Articlesby Chris BrownJanuary 13, 2015

Advantage Q&A: New Initiatives, New Direction

Bill Plamondon, Advantage Rent A Car's president, reveals specifics on the company's new training approach, new business and loyalty programs, fleet procurement and growth opportunities.

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NewsJuly 10, 2012

<i>Auto Rental News</i> Announces 2012 Auto Rental Summit

Car rental operators worldwide are invited to South Florida in October for a gold-level training and education conference with a customer service focus.

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NewsJune 27, 2012

Frontline Performance Group Launches Online Car Rental Learning Platform

The membership-based platform for service-based sales skill-building is the first of its kind specific to the car rental industry, according to Frontline Performance Group.

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