Overly complicated vehicles can strain customer experience and lower trust in a car rental brand, according to a mass survey.
A recent travel study shows Alaska Airlines and National Car Rental ranking highest on travel industry index scores.
Thai Rent a Car will operate the Enterprise Rent-A-Car, National Car Rental, and Alamo brands.
Branch openings in Chile, the U.S. Virgin Islands, and the Cayman Islands highlight continued global expansion for the global car rental business.
The updated app offers new features such as extending a reservation to help customers have a more seamless rental experience from reservation to return.
According to an analysis by Trips to Discover, National Car Rental has been ranked as the best rental car company for its transparency, customer satisfaction, and no cancellation fees.
Enterprise Holdings has partnered with Korea First Rent A Car to add Enterprise Rent-A-Car and Alamo franchise locations in South Korea. Currently, National Car Rental has two franchise locations in Seoul.
Enterprise Plus and National Car Rental's Emerald Club Members receive upgraded reward opportunities such as a free day, and elite tier extensions, and points promotion.
In addition to its daily rental business across three brands, Enterprise Holdings has developed a range of business lines to establish itself as a global mobility company. The company generated worldwide revenue of more than $30 billion in fiscal year 2022.
Travel + Leisure’s World’s Best Awards 2022 readers’ survey has named National Car Rental as the World’s Best Car Rental Company.
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