Related: Enterprise Employees Rate Pam Nicholson as Glassdoor Top CEO
Enterprise UK Rolls Out Employee Wellbeing Program
The Wellbeing Passport allows employees to highlight preferences which will help them achieve their full potential, for example, employees who may work better in a quiet and separate environment or need extra support in certain situations such as presenting to large groups of people.

The Wellbeing Passport is available to all employees and documents any factor that may affect an employee’s performance at work, which could include cognitive preferences, work styles, faith, and health issues as well as recognised disabilities.
Photo via Depositphotos.
Enterprise has announced its intention to roll out an employee "Wellbeing Passport" across the U.K. after a successful pilot at its European Head Office in Egham. The passport enables employees to work to the best of their abilities by empowering them to have a constructive, on-going discussion with their manager around any adjustments that might be required to reach their full potential.
The Wellbeing Passport is available to all employees and documents any factor that may affect an employee’s performance at work, which could include cognitive preferences, work styles, faith, and health issues as well as recognised disabilities.
The move follows the introduction of "reasonable adjustment disability passports" created by the GMB Union and TUC earlier this year. The disability passport is a live record of adjustments agreed between a worker and his or her manager to support employees who may have a health condition, impairment, or disability.
Enterprise has taken the idea further with an all-encompassing passport that includes issues associated with health such as anxiety and depression, recurring conditions such as migraines and back pain, and the indicators that can help a manager identify that an employee may need help.
The Wellbeing Passport also allows employees to highlight preferences which will help them achieve their full potential, for example, employees who may work better in a quiet and separate environment or need extra support in certain situations such as presenting to large groups of people.
It also allows employees to highlight any changes in their personal circumstances – both temporary and permanent – which could affect performance in any way.
The passport, which stays with the employee throughout his or her career at Enterprise, outlines the various forms of assistance that managers can provide and empowers employees to share the challenges they face or requirements they need and suggests any adjustments that will make it easier for them to do their job.
Furthermore, employees are encouraged to include any recognized signs that they are becoming unwell or signs of potential triggers that could signal the onset of a problem. This helps ensure employees can be confident that managers will recognize problems and know what to do if they arise.
More Rental Operations

Clean on Paper: Red Flags in Exotic Car Rental Verification
A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
Read More →
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
