Green Motion has rolled out its new customer and staff safety procedures in order to offer both added protection when collecting a rental vehicle.
The new safety procedures include the installation of protective screens, intensive location and vehicle cleaning and sanitation programs, social distancing messaging, and staff adopting the use of personal protective equipment.
"During the COVID-19 crisis, designated as an essential service in many countries, Green Motion has remained open providing vehicles to healthcare and key workers," Green Motion Founder and CEO Richard Lowden said in a statement. "As lockdowns are starting to ease around the world we are beginning to see the early signs of customers returning and choosing car rental as their chosen alternative to public transport and taxis. Our introduction and roll out of our new safety procedures are designed to give our customers and staff real protection and peace of mind."
Green Motion reports that it is seeing a surge in demand for its contactless rental solution, Drive & Go, which allows customers to book and pre-register via the app, and access their vehicle using their phone as a key. This eliminates the need to have to queue at the rental counter or have any human contact.
Drive & Go is being deployed in more destinations.