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Rental OperationsCover Storyby Chris BrownJuly 11, 2013

Gaining Insurance Replacement Business

With persistent marketing, fostering the right relationships and an understanding of the moving parts, independent car rental companies can take a piece of the insurance replacement pie.

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Rental Operationsby Chris BrownJuly 11, 2013

Finance Facilitators

What makes for a healthy lender-client relationship? These car rental companies say trust, transparency, communication and personal bonds.

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Rental Operationsby Christopher Michael MasonJuly 11, 2013

How To Conduct Background Checks The Right Way

Legal obstacles pose risks to employers navigating the hazards of criminal background and motor vehicle record checks. Careful thought should be given to how, when and under what circumstances these checks are conducted.

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Rental Operationsby American Car Rental AssociationJuly 11, 2013

Help Strengthen The ACRA Network

ACRA is looking for State Directors. Are you up to the task?

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Rental Operationsby PurCoJuly 11, 2013

Car Rental Q&A: Can The Big Koenig Loss-Of-Use Case Win In Colorado Benefit Me In Washington State?

Reader has heard about the Koenig case in Colorado that created a favorable "precedent" for loss of use and administrative fees in the car rental industry. But how does this benefit him if he lives in Washington State?

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Rental Operationsby Bob Barton, President of ACRAJuly 11, 2013

Stop Waiting And Jump!

Jerry Seinfeld would have benefitted from a guaranteed reservation in 1991. We all would today.

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Rental Operationsby Chris BrownMay 16, 2013

Attendee Insights from the Car Rental Show

Our roving reporter caught up with Car Rental Attendees for answers to our burning questions.

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Rental OperationsCover Storyby Chris BrownMay 16, 2013

Industry Converges on Las Vegas for the 2013 Car Rental Show

Signs of a healthy and dynamic industry, an expanded agenda, a strong international presence and new OEM memberships in ACRA highlight this year's show.

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Rental Operationsby Chris BrownMay 15, 2013

Average Length Of Rental: Where Do You Fall?

With information from Enterprise’s Automated Rental Management system, insurance replacement rental lengths and average labor hours are broken down by region and state.

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Rental Operationsby Brittni RubinMay 15, 2013

Tweeting 4 Biz

Before you hash up your next Twitter promotion, check out this primer on the do's and don'ts of hashtagging.

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