Auto Rental News
MenuMENU
SearchSEARCH

Help Strengthen The ACRA Network

ACRA is looking for State Directors. Are you up to the task?

by American Car Rental Association
July 11, 2013
Help Strengthen The ACRA Network

McKenzie Spalding of Choice Auto Rental sits to the left of Sen. Roger Chamberlain (R-Minn.) during the Senate Commerce Committee hearing regarding Minnesota's anti-steering bill. Spalding's work at a state level speaks to the opportunities open to ACRA's newly created State Director positions.

3 min to read


At this year’s Car Rental Show in Las Vegas, ACRA updated attendees on the hot legislative issues affecting our industry around the 50 states. As you heard, there were proposals from Florida and New York to Illinois, Hawaii, Texas and California … and on and on. And these are on top of the congressional activity in Washington, D.C.

A key component of our industry’s success is and will continue to be our ability to be as unified as possible on key issues. ACRA Board Member Frank Colonna urged attendees to not only get involved legislatively, but to also work together — yes, with competitors — on public policy issues that impact us all.

Ad Loading...

McKenzie Spalding of Choice Auto Rental sits to the left of Sen. Roger Chamberlain (R-Minn.) during the Senate Commerce Committee hearing regarding Minnesota's anti-steering bill. Spalding's work at a state level speaks to the opportunities open to ACRA's newly created State Director positions.

Additionally, we heard several industry veterans further underscore the point about the importance of relationships and that we, as an industry, need to be engaged at all levels of government. “All politics is local,” said ACRA Board Member Bob Muhs of Avis-Budget Group.

And Ray Wagner of Enterprise Holdings, the 2013 Russell Bruno Award winner, reminded us that “if we aren’t at the table, then likely we’re on the menu.” Very true, particularly when it comes to excise taxes.

This year has been an extremely active legislative season for the car rental industry across the land. And there is no reason to believe that future years will be any less hectic. ACRA continues to be there to support our initiatives.

However, while ACRA has more than 250 members, it has only one staff person, Sharon Faulkner. And since human cloning is an impossibility (not that ACRA supports human cloning if it were), Sharon cannot be in multiple places at the same time.

So … ACRA is calling on you. We are looking for a few good car rental operators to step forward and become ACRA State Directors.

Ad Loading...

[PAGEBREAK]

WHAT IS AN ACRA STATE DIRECTOR?


It is simply an ACRA member who volunteers to be a point person for the industry in a particular state. When and if there is legislation affecting the industry, and there is a board-approved ACRA position, you would be the contact with whom Sharon — and the ACRA board — would work with to address that issue.

You will most certainly not be alone. ACRA will be there to support you every step of the way. We can help with strategy, talking points and general industry information for your state. But the key is to have someone on the ground locally to represent the collective industry.

So, if you operate in North Dakota, Texas, Oregon, Massachusetts or any state in between, we respectfully ask that you consider volunteering to become an ACRA State Director. If you are so inclined, please contact Sharon at 888-200-2795 or sfaulkner@acraorg.com

Subscribe to Our Newsletter

More Rental Operations

Two identical rental cars, two different prices
Rental Operations•Cover Story•October 26, 2026

How Rental Operators Can Navigate Personalized Pricing Rules

As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.

Read More →
a laptop shows different connectivity paths for car rental supply
Rental Operations•October 23, 2026

Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars

As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.

Read More →
thumbnail of title and photo of Joel Price and Chris Brown
Rental Operations•by Chris Brown•October 20, 2026

How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?

With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.

Read More →
Ad Loading...
thumbnail what does it take to succeed in b2b rentals
Rental Operations•by Chris Brown•October 12, 2026

What Does It Take to Succeed in B2B Rentals?

The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.

Read More →
Photo of Ana Laborde and world map
Rental Operations•by Chris Brown•October 12, 2026

NPR Builds on International Partnerships to Grow Rental Bookings

With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.

Read More →
Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
Ad Loading...
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Scenes from Car Rental Shows past
Rental Operations•by Staff•September 23, 2026

ICRS 2027 Opens Call for Papers

The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.

Read More →
Ad Loading...
hand holding phone and Turo logo
Rental Operations•by Staff•September 21, 2026

Turo to Launch Vehicle Delivery Service

Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.

Read More →
Ad Loading...