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Using AI to Create Clarity, Not Conflict, in Rental Car Damage
Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
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SEARCHMENUSEARCHRental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
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The battle to repeal or limit vicarious liability is still being waged in New York and Connecticut at the state level, but federal reform efforts may hold the most promise.
Read More →Unlike protection offered by credit card companies, damage waivers sold at the rental counter are always primary. Unfortunately, most consumers are unaware of the difference.
Read More →The summer of 2003 saw independents and franchisees in the state scrambling to secure fleet insurance. Exposure arising from vicarious liability, combined with a hardened insurance market, produced a dearth of options.
Read More →Are losses like diminution of value and administrative costs pummeling your bottom line? Stop compromising. It’s time to raise the bar for risk management and loss recovery.
Read More →In an ongoing effort to keep members informed about issues affecting the vehicle rental industry, ACTIF posts frequent state and federal legislative updates on the members-only section of its we...
Read More →There are several steps you can take to help determine whether you should purchase new or pre-owned vehicles and how you should finance your fleet.
Read More →Several factors, including 9/11 claims and industry consolidation, have led to a hard insurance market. But car rental operators still have options to help keep future rates in check.
Read More →Every March thousands of college students head south in search of the ultimate party. It's spring break — when they can finally take a breather from the grind and pressures of studying and taking exa...
Read More →Vehicle rental companies, especially independents and smaller franchisees, often ask our law firm whether they can require customers to purchase collision damage waivers or supplemental liability insurance.
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