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Using AI to Create Clarity, Not Conflict, in Rental Car Damage
Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
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SEARCHMENUSEARCHRental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
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Who’s responsible for an accident or injury when a third party pays for a rental with a credit card? Three cases with different results are examined.
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Knowing the limitations on credit card car rental coverage will help you increase collision damage waiver sales.
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“I was just in an accident. What do I do?” Have you reinforced your procedures for handling a renter in a damaged vehicle lately?
Read More →Legislation that would cap potential vicarious liability awards was recently introduced in the provincial Legislative Assembly.
Read More →Philadelphia Insurance’s Mark Plousis addressed Car Rental Show attendees on the necessity of maintaining a proactive, educated role when working with an insurance provider. In the end, make them work for you.
Read More →With the right mix of marketing, creativity and investment in technology, the insurance replacement market provides local businesses the opportunity to thrive in a land of giants.
Read More →Since the birth of car rental, the airport market was the primary breadwinner for the industry. In fact, for many years, a local market scarcely existed. When it did, its earnings were just a fraction of the revenue that the airport locations brought in each year.
Read More →Not clear on what the new legislation covers? Here's one attorney's analysis of how the highway bill's Graves amendment will impact the vehicle rental industry.
Read More →TRENTON, N.J. -- The New Jersey Supreme Court on March 29 reversed an earlier Appellate Court ruling that Avis' status as a self-insurer automatically made the company's liability coverage primary in a case arising from a 1999 car accident on the Atlantic City expressway.
Read More →Regulation of SLI sales falls under the jurisdiction of state insurance departments. Some states require a special limited license to sell SLI.
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