MENU
SEARCHLoading data...
In my return to writing about the day-to-day challenges of car rental, I have a few observations about shrinking vehicle mix, changing customer base, and the incessant hunt for new efficiencies.
Rental Operations
A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.
Fleet Insurance
A recent precedent-setting court case points to the precautions and steps a rental fleet operation should take to minimize risk, reduce exposure, and avert legal consequences.
Rental Operations
The autonomous mobility technology revolution will move at its own pace, but sooner rather than later.
Rental Operations
The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.
Rental Operations
As a growing number of itineraries now feature segments with multiple transportation providers, car rental serves as a core mobility link in travel journeys.
Rental Operations
This primer on how AI intersects with rental fleet pricing covers the technology, costs, and steps to ensure an accurate, 24/7 smart system that delivers more revenue to rental car providers.
Rental Operations
Operators often must spend far too much time and resources trying to recoup rental cars towed away and held hostage to outrageously high fees.
Rental Operations
Greater transparency, simplified digital access, and connected fleets will be the key factors in determining who comes out on top over the next 10 years.
