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Using AI to Create Clarity, Not Conflict, in Rental Car Damage
Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
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SEARCHMENUSEARCHRental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
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Experts give tips on how to remain professional when dealing with difficult situations such as vehicle recovery, subrogation, or chargebacks.
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Mercury Insurance is now offering ride-hailing insurance to cover Uber, Lyft, and other Transportation Network Company (TNC) drivers in Texas and Georgia.
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Leslie Saunders, CEO and founder of Leslie Saunders Insurance Agency Inc., a provider of insurance services for the auto rental industry, has been named as an inaugural recipient of the Legacy of Leaders Award for Women of Distinction.
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The police raid of a car rental company in Detroit leads to questions on how insurance fraud investigations and prosecutions are funded — and the motivations driving the players on all sides.
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Steve Dietsch, CEO and president of The Pinnacle Group Insurance Services, which specializes in insurance programs for the car and truck rental and leasing industry, died on July 27.
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The CardHub study analyzed online rental policies of all the credit cards currently offered by the 10 largest issuers.
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Mercury Insurance is now offering ride-hailing insurance to cover Uber, Lyft, and other Transportation Network Company (TNC) drivers in the states of California, Arizona, Nevada, Oklahoma, and Illinois.
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The national average length of replacement rental (LOR) rose slightly in the third quarter of 2015 to 11.4 days overall, according to Enterprise’s Automated Rental Management System (ARMS). California saw the largest increase in LOR.
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State Farm Insurance refused to pay the full amount for loss-of-use damages on a rental car from the Avis Alaska franchise. An Alaska court ruled in favor of the franchise.
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By partnering with Bluebird Auto Rental Systems and using its custom software reports, V3 Insurance looks to reduce the amount of reporting requirements for its rental car operator clients. Plus, Bluebird customers will now have access to V3 Insurance services.
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