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Using AI to Create Clarity, Not Conflict, in Rental Car Damage
Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
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SEARCHMENUSEARCHRental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
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With the help of his general manager and lucrative partnerships with hotels, movie studios and body shops, Sam Zaman has built Black and White Car Rental into a luxury rentals landmark.
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Fox Rent A Car was first reported to have refused a refund to a family whose rental car was bumped by another vehicle off the ferry boat. The company said it did not know at the time of the claim that the family was not at fault, according to the Orange County Register.
Read More →Currently, Arizona is an outlier state that by statute makes car rental companies primary in all claims and prohibits recoveries through subrogation.
Read More →In Garcia v. Geico General Insurance Co., the 11th circuit U.S. Court of Appeals said that even though the driver of the rental car involved in the crash wasn’t the original renter, the insurance company of the driver is still responsible for coverages.
Read More →At least two companies have announced expansion to the West Coast state since the Oregon Legislative Assembly passed HB 3149, which became effective Jan. 1.
Read More →After cracking down on illegal car rental operations in a 2008 campaign, Dubai police said unregistered and uninsured vehicles are still an issue on auto rental lots.
Read More →HiGear, a peer-to-peer, luxury car-sharing company in San Francisco, announced it is shutting down after a series of vehicles were stolen from customers.
Read More →Though the person driving the rented vehicle wasn’t the original renter, the court ruled that because the original renter gave permission, the insurance company is still responsible for damages.
Read More →In the U.S., collision damage waivers and liability insurance are upgrades not included in online quote prices if you didn’t know to add them. In a recent survey, 75 percent of UK respondents didn’t know that the insurance and liability coverage were extra add-ons, since these are required and part of the rental pricing in the UK.
Read More →Mitchell International and Enterprise announce partnership to integrate services for auto repair management and insurance claims management.
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