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Using AI to Create Clarity, Not Conflict, in Rental Car Damage
Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
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SEARCHMENUSEARCHRental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
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Alan Beck, 18, and Steven Eccles, 20, were sentenced to 13 months in jail for smashing into Hertz UK vans in England to steal more than $25,000 worth of catalytic converters.
Read More →Q: The automobile liability insurance premium for my rental cars is costly. It is our location’s biggest expense after my employee costs. Some of my associates in other states pay much less per car, per month than I do. What can I do to minimize this expense?
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Who should buy a loss damage waiver from a car rental company, and is it covered by your customer’s credit card?
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Whether it’s damage to your rental car from a fallen tree, vandalism or mice chewing wires, some damage responsibility can be passed to the consumer by contract — but know your state’s statutory limitations.
Read More →CardHub’s 2012 Credit Card Auto Rental Insurance Study compares car rental insurance coverage offered by Visa, Discover, MasterCard and American Express.
Read More →The companies in the top 50 are those that demonstrate the ability to thrive in a challenging economic environment by analyzing each insurance company’s staff levels, business practices and expenses for all areas of company operations.
Read More →In a recent New Jersey appellate court decision, an intra-familial exclusion rule included in a car rental company’s supplemental liability policy was deemed void as it did not conform to the state’s automobile insurance laws.
Read More →The law, which just became effective in June, is aimed at all goods and services.
Read More →In the survey, 14% of respondents said insurance rates are too expensive.
Read More →Another similar bill would make an across-the-board increase to MFR requirements of up to 500% more than currently required for all motor vehicles registered in the state.
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