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Articlesby Chris BrownMarch 1, 2010

Rent-A-Wreck: Don't Let the Franchise System Fool You

With four years of new ownership under its belt, the venerable brand with the funny name is getting a much-needed overhaul of its franchise system. Internet reservations, higher-end cars, locations serving airports? Welcome to the new Rent-A-Wreck.

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ArticlesMarch 1, 2010

Protecting Your Business Reputation Online

Are you monitoring the Web for negative opinions of your company? Here’s how to control online complaints before they damage your reputation.

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Articlesby Chris BrownMarch 1, 2010

Public RACs: 2009 Report Cards

Hertz, Avis Budget and Dollar Thrifty improved earnings year over year. Expect continued—if modest—improvements in 2010.

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ArticlesMarch 1, 2010

ACRA Legislative Watch

The association provides a roundup of current legislation that could affect your business, including Arizona’s car rental tax bill HB 2736, and prepares for a meeting with U.S. Transportation Secretary Ray LaHood.

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NewsFebruary 24, 2010

Hertz Reports Year-over-Year Improvement

Annual revenue for 2009 fell 17 percent to $7.1 billion from $8.5 billion the prior year, though Hertz narrowed its net loss to $126 million from $1.21 billion in 2008.

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NewsFebruary 24, 2010

Avis Budget Group 2009 Revenues Decrease 15 Percent, Yet Profit Loss Narrows

The company expects challenging macroeconomic climate in first half of 2010, will continue to experience lower volumes.

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NewsFebruary 24, 2010

Bill Proposing Car Rental Tax for Ballpark Advances

The tax, which would fund Chicago Cubs Cactus League park, is opposed by several Cactus League teams and other organizations.

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NewsFebruary 24, 2010

Industry Rallies Against Ariz. Rental Car Tax

The American Car Rental Association President Bob Barton says the proposed fee increase “has zero fiscal impact.”

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NewsFebruary 24, 2010

Hertz to Expand Off-Airport Locations

The Hertz Corporation and its car and equipment rental units plan to expand throughout 2010 with approximately 150 off-airport car rental locations and 10 equipment rental locations in 2010.

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NewsFebruary 24, 2010

Study Shows Passenger Satisfaction with Large Airports Declines

Detroit Metropolitan Wayne County, Indianapolis International and Kansas City International Airports each rank highest in overall passenger satisfaction in their respective segments.

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