Auto Rental News
MenuMENU
SearchSEARCH

Car2go Launches Mobile Access App

Car2go North America LLC has launched Mobile Access, an upgraded app feature that allows its car-sharing members to not only search and reserve a car2go vehicle, but also begin their car2go trip via their smartphones.

by Staff
December 3, 2014
Car2go Launches Mobile Access App

Photo courtesy of Wikimedia.

2 min to read


Photo courtesy of Wikimedia.

Car2go North America LLC has launched Mobile Access, an upgraded app feature that allows its car-sharing members to not only search and reserve a car2go vehicle, but also begin their car2go trip via their smartphones.

As of last week, Mobile Access will now serve as an alternative to the company's member card, which was the only way to access a car2go vehicle and end a ride, according to the company.

Ad Loading...

"At car2go, we are focused on improving our service and providing the best experience for our members with their feedback," said Paul DeLong, chief marketing officer of car2go North America. "With the addition of Mobile Access, we're making it easier for our members to get in a car2go. Having options are everything — now, our members won't have to carry their membership card; they'll be able to drive in no time."

Mobile Access works similarly to the member card, allowing members to unlock a car2go and start their trip, according to the company. If they prefer, members can also continue to use their member card instead.

To use Mobile Access, members must first update their iOS or Android car2go app to version 2.0.

According to car2go, here is how users can begin and end their car2go trip:

To begin car2go trip:

  • Arrive at the car2go vehicle.

  • Select the vehicle on the car2go smartphone app.

  • Click the vehicle detail box at the bottom of the screen.

  • Hit “start rental” to begin your trip.

Ad Loading...

To end car2go trip:

  • Click “end trip” on the navigational screen in the car2go vehicle.

  • Return the car2go key in its respective holder.

  • Close all doors; the vehicle will lock after 15 seconds.

The new Mobile Access feature will be available on car2go’s global fleet of over 12,500 vehicles, says the company. Currently, car2go operates in eight countries and 30 cities, including Austin, Brooklyn, San Diego, Miami, Denver and Seattle.


More Rental Operations

Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Ad Loading...
Scenes from Car Rental Shows past
Rental Operations•by Staff•September 23, 2026

ICRS 2027 Opens Call for Papers

The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.

Read More →
hand holding phone and Turo logo
Rental Operations•by Staff•September 21, 2026

Turo to Launch Vehicle Delivery Service

Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.

Read More →
plane, palm trees, car rental sign
Rental Operations•by Chris Brown•September 15, 2026

Palm Beach Airport Code Change Creates Car Rental Distribution Gap

A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.

Read More →
Ad Loading...
Team members of U-Save's new franchise
Rental Operations•by Staff•September 15, 2026

U-Save Continues Dominican Republic Expansion with Launch in Punta Cana

The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.

Read More →
A traveler searches for rental cars with an AI bot
Rental Operations•September 14, 2026

When AI Books the Rental Car, Who Controls the Sale?

As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)

Read More →
map of europe and summer car rental rates
Rental Operations•September 11, 2026

European Booked Car Rental Rates Fell 5%, Results Varied by Country

Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.

Read More →
Ad Loading...
thumbnail of Chris Brown and Mike DeLorenzo with title Time to Rethink Rental Categories?
Rental Operations•by Chris Brown•September 8, 2026

Is It Time to Rethink Rental Categories?

As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.

Read More →
Ad Loading...