Auto Rental News
MenuMENU
SearchSEARCH

Dollar Eliminates Credit Checks, Lowers Rental Age

Rentals booked more than 24 hours in advance will only require a debit card and driver's license.

February 7, 2019
Dollar Eliminates Credit Checks, Lowers Rental Age

The policy will also reduce the incidental hold amount from $350 to $200, plus the cost of the rental, for both debit card and credit card rentals.

Photo via Depositphotos.

3 min to read


Dollar Car Rental is rolling out an industry-leading debit card policy making it easier than ever to reserve a car using a debit card. The policy will eliminate credit checks, reduce proof of return travel and ID requirements, while also lowering the renter age restriction from 25 to 20 years old.

Financial expert and debit card advocate, Dave Ramsey, is joining forces with Dollar to help spread the word about the new, more customer-friendly policy, as it is a long-awaited solution that addresses a need he has seen firsthand.

Ad Loading...

"For more than 27 years, I've been on the radio helping families win with their money, including telling people to cut up their credit cards and only use debit cards. I've also heard from a lot of callers frustrated while looking for a car rental company that would accept debit cards without all the run around," Ramsey said in a statement. "Dollar Car Rental heard the pleas and stepped up in a big way to put a system in place to accept debit cards, without all the hassle. This incredible service is going to impact a lot of people!"

Rentals booked more than 24 hours in advance will only require a debit card and driver's license. Rentals booked less than 24 hours in advance, or rentals for convertibles, luxury, and premium vehicles, can still use a debit card but require two forms of identification and proof of return travel plans. The policy will also reduce the incidental hold amount from $350 to $200, plus the cost of the rental, for both debit card and credit card rentals.

Dollar accepts all non-prepaid debit cards backed by Visa, Mastercard, and Discover.

"This is yet another way we can do our part to help minimize any stress when traveling, especially for our customers who choose to use a debit card," Susan Jacobs, senior vice president of Global Dollar Brand, said in a statement. "Listening to our customers and providing a better experience is in our DNA here at Dollar, and that's why leading the industry with this big policy change is so important to us."  

By the Numbers: America's Relationship with Debit & Credit Cards

  • Approximately 44% of Americans prefer debit cards according to the Federal Reserve.

  • Twenty-nine percent of Americans do not own a credit card.

  • More than half of people aged 18-50 have credit scores below 660, which would have prevented them from renting with a debit card under the former policy.

Ad Loading...

This new policy change further demonstrates Dollar's commitment to investing in services that enhance their members' experiences and sets a new standard for family-travel. It is also built on the brand's philosophy of exceptional customer service dating back to its founding in 1965.

The new policy is valid at all of its company-owned locations across the U.S.

More Rental Operations

A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A black Audi SUV superimposed on a historic scene from downtown Tashkent, Uzbekistan.

Carwiz Sets Up Rental Operations In Central Asia

The global franchise operation reaches a first in its rental fleet portfolio with new service in Uzbekistan.

Read More →
Ad Loading...
A raging brushfire in the countryside.
Rental Operationsby Martin RomjueApril 30, 2026

Where Rental Fleets Must Adjust To Shifting Catastrophe Risks

West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.

Read More →
ARN Industry Newsmakers thumbnail page with ARN and ICRS logos and shots of Nick DiPrima and Martin Romjue
Rental Operationsby Martin RomjueApril 27, 2026

Using AI To Find Rental Car Damage

Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.

Read More →
Photo of CEO Krešimir Dobrilović against a gray modernist crooked-tile mural display.

Carwiz Opens Car Rental Service In Panama

A Carwiz partner in Puerto Rico is taking on the Panama franchise with operations in the nation's largest airport.

Read More →
Ad Loading...
A world map with Flexways logo and new locations headline.

Flexways Opens 10 Locations Among Franchise, Affiliate Rental Networks

The integrated business model combines each operator’s local expertise with international standards to boost sales.

Read More →
Photo of a suitcase, passport, and smartphone.

Traveler Customer Satisfaction Up This Year Data Study Shows

The study looks at customer analytics to size up performance in car rentals, rideshare, airlines, lodging, and OTAs.

Read More →
A rental car between two placards showing a symbolic revenue increase from $300 to $1600.

New Consulting Company Ready To Boost Point-of-Sale Revenue

Revcuity, an outgrowth of Frontline Performance Group, aims to help clients capture more revenue moments with face-to-face customers, including in the car rental space.

Read More →
Ad Loading...
Martin Romjue stands at conference stage podium close to a dangling, glistening chandelier.
Rental Operationsby StaffApril 15, 2026

Meet The (Semi-New) ARN Editor

Martin Romjue has been editing and reporting for ARN since 2023 and fully transitioned to the role of chairman of the International Car Rental Show in 2026.

Read More →
Ad Loading...