Enterprise Rent-A-Car and National Car Rental — part of Enterprise Holdings’ global network of 10,000 fully staffed neighborhood and airport locations in 100 countries and territories — have recently been recognized by travel agents and corporate travel buyers for client satisfaction and communication.

Enterprise Rent-A-Car was most recently honored at the 2019 TravelAge West WAVE (Western Agents’ Votes of Excellence) Awards. The brand earned Best Travel Agent Support and Highest Client Satisfaction – two out of the three awards given in the car rental category.

Readers of TravelAge West recognized more than 180 companies, individuals and destinations, spanning the cruise, tour operator, airline, hotel and resort, rail vacation, travel insurance, and destination travel fields. The annual awards give travel agents in the Western U.S. the opportunity to celebrate the outstanding work of their travel suppliers.

Industry Competitiveness

Meanwhile, National Car Rental recently earned top marks in Business Travel News(BTN) magazine’s annual Car Rental Survey & Report. That marks the fifth consecutive year the brand placed first with corporate travel buyers.

National earned top ratings in almost every category and grabbed the top spot as highest-rated car rental supplier with an overall score of 4.38 (out of 5). The brand earned the highest marks for clean, well-serviced cars; perks, amenities and upgrades for VIP travelers; efficient transportation to pickup/drop-off areas; and efficient lines.

Investing in Innovative Travel Solutions

Enterprise Holdings’ commitment to customer service is complemented by its continued focus on technology and innovation. In fact, the company is a leading venture capital investor in autonomous vehicle, mobility and travel technology businesses. As the mobility landscape evolves and customers’ needs change, such investments have long-term potential to transform the company’s business. 

Earlier this year, Enterprise announced its acquisition of San Francisco-based Deem. This innovative managed-travel technology platform includes Deem Work Fource and Deem Ground Work — a suite of online booking and travel technology products for business travelers, travel managers, travel-management companies, and suppliers.

Prior to the acquisition, Enterprise had partnered with Deem in 2018 to help business travelers to China book the National Car Rental brand’s “National Car and Driver” service, either directly through the Deem Work Fource application, or through their travel management partner. Such acquisitions and partnerships enhance the services available to customers and position Enterprise as a long-term industry leader in mobility and innovation — regardless of whether vehicles are rented by the hour, day, week, or longer.

Enterprise Rent-A-Car was most recently honored at the 2019 TravelAge West WAVE (Western Agents’ Votes of Excellence) Awards. The brand earned Best Travel Agent Support and Highest Client Satisfaction — two out of the three awards given in the car rental category.

Industry Competitiveness

Meanwhile, National Car Rental recently earned top marks in Business Travel News(BTN) magazine’s annual Car Rental Survey & Report. That marks the fifth consecutive year the brand placed first with corporate travel buyers.

National earned top ratings in almost every category and grabbed the top spot as highest-rated car rental supplier with an overall score of 4.38 (out of 5). The brand earned the highest marks for clean, well-serviced cars; perks, amenities and upgrades for VIP travelers; efficient transportation to pickup/drop-off areas; and efficient lines.

Investing in Innovative Travel Solutions

Enterprise Holdings’ commitment to customer service is complemented by its continued focus on technology and innovation. In fact, the company is a leading venture capital investor in autonomous vehicle, mobility, and travel technology businesses. As the mobility landscape evolves and customers’ needs change, such investments have long-term potential to transform the company’s business. 

Earlier this year, Enterprise announced its acquisition of San Francisco-based Deem. This innovative managed-travel technology platform includes Deem Work Fource and Deem Ground Work — a suite of online booking and travel technology products for business travelers, travel managers, travel-management companies, and suppliers.

Prior to the acquisition, Enterprise had partnered with Deem in 2018 to help business travelers to China book the National Car Rental brand’s “National Car and Driver” service, either directly through the Deem Work Fource application, or through their travel management partner. Such acquisitions and partnerships enhance the services available to customers and position Enterprise as a long-term industry leader in mobility and innovation — regardless of whether vehicles are rented by the hour, day, week or longer.