Auto Rental News
MenuMENU
SearchSEARCH

Enterprise Offers Settlement to Former Owners of Airbag-Lacking Vehicles

Everyone who owns one of the vehicles can receive a $100 voucher that can be used for renting or buying something else from Enterprise.

by Staff
September 22, 2010
2 min to read


For three years, car rental company Enterprise Holdings Inc. had ordered new vehicles, mostly Impalas, without side curtain airbags that otherwise came standard, saving about $175 per car, according to McClatchy Newspapers.

The vehicles have now left Enterprise Rent-A-Car's hands, and Enterprise is now sending settlement proposals to more than 100,000 owners of certain Chevrolet and Buick models. As part of a $14 million class-action settlement, everyone who owns one of the vehicles can receive a $100 voucher that can be used for renting or buying something else from Enterprise.

Ad Loading...

Also as part of the settlement, the company proposes mailing out yellow stickers that warn "NO SIDE CURTAIN AIRBAGS," which owners can place on cars when selling them.

A year ago, McClatchy Newspapers revealed that General Motors Co. allowed Enterprise and other large fleet buyers to "delete" side airbags on the factory floor. Enterprise acknowledged taking advantage of the $175 discount on more than 60,000 Impalas over a three-year period, but not on all Impalas it ordered.

But the affected cars - model years 2006-08 Impalas and some Chevrolet Cobalts, HHRs and Buick LaCrosses once belonging to Enterprise's fleet - are being misrepresented in some cases. One vehicle, for example, was advertised on Enterprise's Web site as having side front and rear airbags. Enterprise blamed that misrepresentation on an online software glitch and corrected.

Many dealers, however, are continuing to make the same mistake in online ads for the used vehicles, acquired in auctions or as trade-ins, because many of their ads automatically list standard features.

Erroneous information stated the vehicles had "side head air bags" or "5 Star Driver-Side Crash Rating" when they don't appears on dealers' Web sites and sites such as AutoTrader.com and Cars.com.

Ad Loading...

GM has since stopped the practice that enabled Enterprise to delete the airbags and still provide rental cars that complied with federal safety mandates.

About 130,000 people are eligible to receive the $100 vouchers and yellow stickers - whether they bought directly from Enterprise or from a dealer who acquired the cars at auction.

More Rental Operations

50 states map showing LOR rates for each state with different shades of light to dark green

U.S. Rental Length Declines Slightly in Q1 2026, Enterprise Reports

LOR overall continues to trend downward, but ongoing market and economic conditions could affect future results while the industry deals with staffing and productivity challenges.

Read More →
Illustration of a driverless futuristic front seat/dashboard view of other cars on a freeway with city skyline on horizon.

Hertz, Uber Deepen Roles In Self-Driving And Driver-Led Fleet Services

The business arrangement connects demand with scalable fleet management services and supports a range of mobility uses.

Read More →
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
Ad Loading...
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A black Audi SUV superimposed on a historic scene from downtown Tashkent, Uzbekistan.

Carwiz Sets Up Rental Operations In Central Asia

The global franchise operation reaches a first in its rental fleet portfolio with new service in Uzbekistan.

Read More →
A raging brushfire in the countryside.
Rental Operationsby Martin RomjueApril 30, 2026

Where Rental Fleets Must Adjust To Shifting Catastrophe Risks

West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.

Read More →
Ad Loading...
ARN Industry Newsmakers thumbnail page with ARN and ICRS logos and shots of Nick DiPrima and Martin Romjue
Rental Operationsby Martin RomjueApril 27, 2026

Using AI To Find Rental Car Damage

Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.

Read More →
Photo of CEO Krešimir Dobrilović against a gray modernist crooked-tile mural display.

Carwiz Opens Car Rental Service In Panama

A Carwiz partner in Puerto Rico is taking on the Panama franchise with operations in the nation's largest airport.

Read More →
A world map with Flexways logo and new locations headline.

Flexways Opens 10 Locations Among Franchise, Affiliate Rental Networks

The integrated business model combines each operator’s local expertise with international standards to boost sales.

Read More →
Ad Loading...
Photo of a suitcase, passport, and smartphone.

Traveler Customer Satisfaction Up This Year Data Study Shows

The study looks at customer analytics to size up performance in car rentals, rideshare, airlines, lodging, and OTAs.

Read More →
Ad Loading...