Enterprise Opens New Maryland Branch Office
In addition to an automatic car wash, the new branch features a parking lot that is spacious and easy to navigate.

Photo: Enterprise Holdings
Enterprise Rent-A-Car is opening a new branch office in Hagerstown, Md., to meet the growing demand for car rental and mobility options in Washington County and the surrounding area, the company announced.
The new 3,800-square-foot Enterprise facility is more than triple the size of its previous location. In addition to an automatic car wash, the new branch features a parking lot that is spacious and easy to navigate.
Corporate Stewardship
The new Hagerstown branch office, constructed on a former restaurant site, was built in adherence with the company’s sustainable construction initiatives. This standard set of design and management guidelines ensures that all new construction and facility retrofit projects help advance the company’s commitment to environmental stewardship and smart business.
Enterprise is committed to understanding its environmental impact and adopting measures to reduce it. From the recycled carpet tiles to the energy-efficient roof, the new Hagerstown branch office was built using sustainable construction materials wherever possible. In addition to the latest technology, the facility is also equipped with a building automation system, lighting sensors, energy efficient doors and windows, and a water recycling system for wash bays.
Community Impact
The Hangerstown office will be run by five employees, including a branch manager and assistant manager who participated in the Enterprise Rent-A-Car Management Training Program. The program not only teaches college-educated men and women how to run a business and provide excellent customer service, but also how to empower teams. Other hallmarks of the program include extensive training in a wide range of business skills, including profit and loss management, business-to-business marketing and sales, and logistics.
Related Content: Enterprise Opens 7th Branch Office in Northern Virginia
More Rental Operations

What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →
U-Save Continues Dominican Republic Expansion with Launch in Punta Cana
The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.
Read More →
When AI Books the Rental Car, Who Controls the Sale?
As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)
Read More →
