Auto Rental News
MenuMENU
SearchSEARCH

Europcar Australia Advocates for Improved Rental Industry Standards

Europcar, Hertz and other Australian-based rental car companies have joined with the Australian Fleet Lessors Association (AFLA) to push for improving rental car industry standards and building a stronger relationship with the government to drive reform.

by Staff
October 20, 2015
Europcar Australia Advocates for Improved Rental Industry Standards

Photo via Wikimedia.

2 min to read


Photo via Wikimedia.

Europcar, Hertz and other Australian-based rental companies have joined with the Australian Fleet Lessors Association (AFLA) to better represent Australia’s rental vehicle industry.

Among its first priorities, there will be a push for an agreed level of self-regulation that drives higher standards, greater transparency and better outcomes for customers, according to Europcar.

Ad Loading...

Ron Santiago, managing director for Europcar Australia and New Zealand, started discussions with AFLA earlier this year, approaching competitors to become involved, after becoming frustrated with the lack of formal industry leadership to tackle issues impacting all industry players.

AFLA was identified as a natural partner due to the common challenges faced by both rental vehicle companies and fleet leasing companies, such as registration and import tax and duties, according to Europcar.

“Combined with AFLA, the vehicle rental industry now has a much larger voice,” said Santiago. “Together, we have a big car park and can make a real difference to issues that affect this industry, while also driving better industry standards for customers. “We need simplification, less red tape and a removal of unnecessary bureaucracy. We will be seeking national registration and fairer treatment.”

Currently, car rentals are lumped into the same registration category as taxis, which increases the cost of a company’s hire fleet and is ultimately passed onto the customer. The new body hopes to change this, arguing that taxis are on our roads 24 hours a day, while rental vehicles are used less frequently and usually parked overnight.

“The formation of this body is an exciting development for our industry, and we hope results in positive change for customers, companies and the thousands of people employed by the rental and leasing industry,” added Santiago.

More Legal & Legislative

ARN Industry Newsmakers thumbnail page with ARN and ICRS logos and shots of Nick DiPrima and Martin Romjue
Rental Operationsby Martin RomjueApril 27, 2026

Using AI To Find Rental Car Damage

Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.

Read More →
A Toyota Prius on a flatbed tow truck underneath a giant towing hook.
Rental Operationsby Martin RomjueFebruary 1, 2026

Bandit Towing A Tough Road For Car Rental Companies

Operators often must spend far too much time and resources trying to recoup rental cars towed away and held hostage to outrageously high fees.

Read More →
ACRA executives with a Congresswoman in the living room of an event house during a PAC fundraiser.
Legal & Legislativeby Sharky LaguanaJanuary 9, 2026

ACRA: Spurring Car Rental Industry Success

The American Car Rental Association scored more access and influence in 2025 as it grows its services for car rental operators.

Read More →
Ad Loading...
An AVOA graphic sits on a blue background.
Legal & Legislativeby News/Media ReleaseDecember 16, 2025

AVOA Partners with AALA and NLC

The American Vehicle Owners Alliance (AVOA) recently announced its partnership with the American Automotive Leasing Association (AALA) and the National League of Cities (NLC).

Read More →
Legal & Legislativeby Martin RomjueSeptember 29, 2025

ACRA Takes Bold Strides On Capitol Hill

The American Car Rental Association’s annual legislative and lobbying event upped the face time with and access to members of Congress.

Read More →
Two men working at a Green Motion U-Save car rental county with green and yellow logo backdrops.
Rental Operationsby Martin RomjueSeptember 8, 2025

Rental Car Leader Engages With Primary Industry Causes

Q&A Interview: Federal contracting, EV charging infrastructure, stolen vehicles, and policy advocacy drive an agenda for Carlos Bazan-Canabal that stretches beyond his car rental executive post.

Read More →
Ad Loading...
Attendee playing piano on exhibit floor and entertaining guests.
Rental Operationsby StaffAugust 21, 2025

Get Ready: ICRS 2026 Open for Business and Call for Papers

The 30th anniversary International Car Rental Show heads to the Dallas area as it celebrates a legacy and pivots toward an industry marketplace and forum suited to the fourth decade ahead.

Read More →
Panelists seated and standing on stage at conference.
Rental Operationsby Martin RomjueAugust 7, 2025

Inside The Fight To Catch Rental Car Thieves

Recovering stolen rental vehicles requires foresight, cooperation, and a firm grasp of legal procedures with car renters.

Read More →
Legal & Legislativeby Martin RomjueJuly 30, 2025

Rental Car Industry Readies For Annual D.C. Presence

With past successes and facing new realities, the American Car Rental Association centers on its theme of “performance and policy” for an upcoming conference.

Read More →
Ad Loading...
Legal & Legislativeby Chris BrownJuly 8, 2025

Car Rental Industry Legislation That Got Results [ICRS Interview Series]

ACRA President Sharky Laguana details his harrowing experience trying to retrieve a stolen rental van from his fleet and how he pursued a long-term solution.

Read More →
Ad Loading...