Auto Rental News
MenuMENU
SearchSEARCH

How Will Business Travel Change Post Pandemic?

Because fewer employees have been traveling during the pandemic, companies have gotten used to saving money on travel. Employees are now encouraged to bundle visits to multiple clients or events into a single trip.

Amy Hercher
Amy HercherFormer Senior Editor
Read Amy's Posts
March 2, 2022
How Will Business Travel Change Post Pandemic?

A year-over-year rise of 38% is expected in 2022, bringing global business travel spending back to over $1 trillion, according to GBTA.

Photo: Rob Wilson via Unsplash

2 min to read


Global business travel spending is expected to surge in 2022 with full recovery expected in 2024, according to the Global Business Travel Association (GBTA)’s latest business travel index, an annual study of business travel spending and growth covering 73 countries.

Business travel spending ended 2021 on pace with the 2019 pre-pandemic spend of $1.4 trillion – a year sooner than previously forecast.

Ad Loading...

Forecasts and analysis highlights from the latest BTI Outlook, include:

  • Global business travel activity has started its rebound from the sharp downturn brought about by the COVID-19 pandemic. After declining 53.8% in 2020 to $661 billion, global expenditures are expected to have rebounded 14% in 2021 to $754 billion.

  • Despite recovery setbacks in 2021, a year-over-year surge of 38% is expected in 2022, bringing global business travel spending back to over $1 trillion.

  • Recovery will continue into 2023, with global spending rising 23% year-over-year as more international and group travel comes back online.

  • In 2025, global business travel growth is forecasted to slow to 4.3% – just below the 10-year average growth rate of 5.1% coming into 2020.

“Of any year we’ve issued the BTI Outlook forecast, this one was the most anticipated and it’s no surprise,” said Suzanne Neufang, CEO of GBTA. “The business travel industry recognizes there are factors, related to COVID-19 and beyond, that could impact the road ahead over the coming years. However, there is optimism overall as the industry, companies, and travelers worldwide lean into recovery and the much-needed return to business travel.”

According to GBTA’s January poll, two in three travel managers (64%) feel their employees are willing or very willing to travel for business.

However, business travel is expected to look different in the upcoming years. Because fewer employees have been traveling, companies have gotten used to saving money on travel. Employees are now encouraged to bundle visits to multiple clients or events into a single trip, according to GBTA.

Ad Loading...

“There’s a real drive toward that by global corporations – so, trips may be fewer, but they may be longer,” said Neufang. “So, they’re able to get that quarter’s meetings with fewer trips overall.”

The term “bleisure” travel is becoming a trend; it combines business travel with leisure. Business travelers add days onto the front or back end of their business plans for leisure and relaxing.

In the coming months (and possibly years), business travel will likely still involve vaccine or mask mandates as coronavirus variants come and go, according to GTBA.

More Rental Operations

display of Turo's FSD homepage
Rental Operations•by Chris Brown•October 28, 2026

Turo and Tesla Take the Next Step Toward Autonomous Car Rentals

The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.

Read More →
Two identical rental cars, two different prices
Rental Operations•Cover Story•October 26, 2026

How Rental Operators Can Navigate Personalized Pricing Rules

As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.

Read More →
a laptop shows different connectivity paths for car rental supply
Rental Operations•October 23, 2026

Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars

As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.

Read More →
Ad Loading...
thumbnail of title and photo of Joel Price and Chris Brown
Rental Operations•by Chris Brown•October 20, 2026

How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?

With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.

Read More →
thumbnail what does it take to succeed in b2b rentals
Rental Operations•by Chris Brown•October 12, 2026

What Does It Take to Succeed in B2B Rentals?

The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.

Read More →
Photo of Ana Laborde and world map
Rental Operations•by Chris Brown•October 12, 2026

NPR Builds on International Partnerships to Grow Rental Bookings

With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.

Read More →
Ad Loading...
Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Ad Loading...
Scenes from Car Rental Shows past
Rental Operations•by Staff•September 23, 2026

ICRS 2027 Opens Call for Papers

The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.

Read More →
Ad Loading...