Auto Rental News
MenuMENU
SearchSEARCH

Volcanic Ash Cloud Costs European Car Rental Industry €65 million

The unprecedented travel disruption across Europe resulted in 22 percent of global car rental bookings being canceled, with over 95 percent of passengers not collecting their rental cars at most European airports.

by Staff
May 5, 2010
2 min to read


CarTrawler, provider of a next-generation car rental distribution system, has estimated that the disruption caused by the recent volcanic eruption in Iceland has cost the European car rental industry €65 million.

The unprecedented travel disruption across Europe resulted in 22 percent of global car rental bookings being canceled, with over 95 percent of passengers not collecting their rental cars at most European airports. The disruption resulted in a cancellation of 100,000 global flights over the period which affected 10 million passengers.

"The eruption caused enormous difficulties for the car rental industry and particularly in the area of fleet management. Car rental companies received a large demand for international one-way rentals from travelers who were stuck abroad and needed to make their way home by road. However, the subsequent logistical difficulties in returning the vehicles have resulted in nearly 10 percent of car rental fleets being located outside their home country," said Greg Turley, CEO of CarTrawler.

"This crisis will particularly impact independent companies based in holiday destinations as tourists were not able to pick up their reserved vehicles. Car rental companies operating in island economies were the most severely affected as travelers could not make it to the airport by other means to pick up their car," he said.

The volcanic crisis also meant that car rental companies were subject to some limited negative press as consumers requested international one-way rentals. One-way rentals are more expensive due to the logistics involved in transporting cars back across borders compounded with the loss of rental days while cars are being repatriated to their native countries.

More Rental Operations

plane, palm trees, car rental sign
Rental Operationsby Chris BrownSeptember 15, 2026

Palm Beach Airport Code Change Creates Car Rental Distribution Gap

A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.

Read More →
Team members of U-Save's new franchise
Rental Operationsby StaffSeptember 15, 2026

U-Save Continues Dominican Republic Expansion with Launch in Punta Cana

The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.

Read More →
A traveler searches for rental cars with an AI bot
Rental OperationsSeptember 14, 2026

When AI Books the Rental Car, Who Controls the Sale?

As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)

Read More →
Ad Loading...
map of europe and summer car rental rates
Rental OperationsSeptember 11, 2026

European Booked Car Rental Rates Fell 5%, Results Varied by Country

Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.

Read More →
thumbnail of Chris Brown and Mike DeLorenzo with title Time to Rethink Rental Categories?
Rental Operationsby Chris BrownSeptember 8, 2026

Is It Time to Rethink Rental Categories?

As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.

Read More →
Woman receiving car rental rates on computer from AI agent
Rental OperationsSeptember 1, 2026

Who Owns the Rate? AI Is Creating a New Distribution Problem for Car Rental

Generative Engine Optimization asks whether AI can find a rental company, but operators also need to know whether the agent inspected enough of the market, compared equivalent offers, and presented a rate the traveler can actually book. (Part 1 of 2)

Read More →
Ad Loading...
map of globe with regional corporate car rental rates
Rental Operationsby StaffAugust 25, 2026

U.S. Business Travel Car Rental Rates Forecast to Rise Up to 2%

Improved fleet supply should limit pricing gains in 2026-27, while insurance, repair costs, and softer residual values continue to pressure rental operations, according to Amex GBT.

Read More →
Sixt H1 financial results
Rental Operationsby StaffAugust 14, 2026

Sixt Revenue Tops $2.4 Billion in First Half of 2026

Sixt’s first-half revenue surpassed $2.4 billion for the first time as demand outpaced fleet growth, lifting utilization and earnings despite weaker consumer sentiment in North America.

Read More →
Bobby Klyce in memoriam image
Rental Operationsby Chris BrownAugust 13, 2026

In Memoriam: Bobby Klyce, Avis Licensee Legend

The longtime Birmingham Avis operator and 2018 Auto Rental News Impact Award recipient was remembered as an advocate for independent licensees and the broader car rental industry.

Read More →
Ad Loading...
Vibe coding webinar promo image
Rental Operationsby StaffAugust 12, 2026

How to Build Custom Fleet Tools With AI and Vibe Coding [Webinar]

A new Automotive Fleet webinar explores how fleet managers are using AI and vibe coding to automate routine work and create simple operational tools without traditional programming skills.

Read More →
Ad Loading...