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The survey revealed that 1 in 4 respondents plan to use a personal vehicle as their exclusive mode of transportation going forward, though nearly 25% said they will hold off on buying one for more than six months.
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In the second Auto Rental News survey of independent and franchised operators in the U.S., 55% of respondents said revenue has decreased 75% to 100% since late February, while 56% reported a drop of volume of 75% to 100%.
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In this survey of independent and franchised car rental operators in the U.S., 58% report a decline of gross revenues of more than 75%, with 17% reporting a 100% decline, essentially as a result of suspending operations.
Read More →This Auto Rental News survey is designed to better understand the effects of the coronavirus or COVID-19 pandemic on the car rental industry.
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The survey found most business travelers (81%) engage in some form of "bleisure" travel, including incorporating leisure activities into business travel (61%), extending business travel into leisure trips (41%) and booking a vacation around a business trip (33%).
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According to a mobility report by Avis Budget Group, 82% of respondents said owning a car was still important, but 54% said they are prepared to give up car ownership and rely on long-term rental, on-demand, or subscription services in the future.
Read More →To better understand the U.S. rental market, Auto Rental News is conducting a business outlook survey of U.S. franchised and independent operations. Survey takers will be entered to win a free registration to the International Car Rental Show.
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The 2019 U.S. Travel Website Satisfaction Study and 2019 U.S. Travel App Satisfaction Study evaluate satisfaction with travel apps and websites, respectively, across four segments: airline, hotel, OTA, and rental car.
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One area showing significant variation in customer experience is the vehicle pick-up process. While overall satisfaction scores are 33 points higher when customers get their vehicle in 15 minutes or less, that happens just 64% of the time.
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Conducted online by The Harris Poll among over 2,000 U.S. adults, the survey revealed that 70% of American drivers believe a carsharing service is more economical than owning a vehicle.
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