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Global consulting firm Frontline Performance Group (fpg) has earned recognition as one of America’s best places to work by Fortune 100. It was named to the magazine's "100 Best Workplaces" for medium-sized companies.
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Alaska Auto Rental received a negative Yelp review from a person whose information was demonstrably false. As a business owner, how do you respond?
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Fox Rent A Car will amend its prepaid rental booking, refund, and cancellation policies for customers that have been impacted by the recent U.S. travel ban.
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Bringing guest service secrets from the hotel industry to car rental, Mary Ann Sena-Edelen of MGM Resorts International will deliver the closing keynote session at the 2017 International Car Rental Show.
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Former employees of Enterprise Rent-A-Car in the U.K. have been sentenced for conspiring to steal customer information that accident claims companies could use.
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Suresh Dakshina, president of Chargeback Gurus, shares insight on why auto rental companies can be susceptible to chargebacks and tips to lessen the risk.
Read More →The online hotel booking website, which includes car rental, is introducing live customer service agents.
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Hertz has started using electronic rental agreements and has expanded its eReceipt and Express Return service. The services will be available at all U.S. Hertz, Dollar, and Thrifty corporate locations by the end of this year.
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For the third year in a row, Enterprise Rent-A-Car is ranked highest in satisfaction among rental car companies, according to the J.D. Power 2016 North America Rental Car Satisfaction Study. Enterprise Holdings' other brands National and Alamo took second and third.
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During Tuesday’s award ceremony at the 2016 Auto Rental Summit in Lake Buena Vista, Fla., two car rental professionals were named as Professional of the Year winners in the operator and vendor categories.
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