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Revcuity, an outgrowth of Frontline Performance Group, aims to help clients capture more revenue moments with face-to-face customers, including in the car rental space.
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The membership-based platform for service-based sales skill-building is the first of its kind specific to the car rental industry, according to Frontline Performance Group.
Read More →The Germany-based rental company introduced barcode technology into the rental process in order to decrease over-the-counter interaction when customers pick up keys to their vehicle.
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Learn how to get your staff to understand their responsibility in helping to prevent theft, and also get some quick tips on how to set your operations apart from local competitors.
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Through an industry survey, more than 600 customers and car rental associates share their perceptions of the car rental experience. Do your frontline team members’ views match what your customers are thinking?
Read More →Auto Rental News and industry professionals answer your questions about car rental trends, techniques and other current issues.
Read More →Understand why customers get angry and empower your frontline associates and managers with techniques to manage them.
Read More →Police seek man who drove off in a rental car after claiming he was the “partner” of the man whose name was on the contract.
Read More →She was reported to have used her employee discount at the request of her boyfriend.
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To ensure a thorough background screening process, consider these five points.
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