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Independent car rental operators and franchise operations faced an array of external pressures in 2025 driven by economic, technological, and competitive factors.
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AI’s use of data and smarter cars can enhance the business brainpower to spot problems, save time, and deliver superior service.
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The American Car Rental Association scored more access and influence in 2025 as it grows its services for car rental operators.
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AI has unlocked the ability not just to cut time and cost, but to develop smarter workflows that can scale without sacrificing quality or control.
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One successful scam can devastate the finances and damage the reputations of the shipper and carrier.
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Q&A Interview: An e-commerce entrepreneur and tech creator is developing more AI connections for rental fleet operations.
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With the right systems and relationships in place, rental operators can grow their business while corralling costs and protecting their reputation
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The American Car Rental Association’s annual legislative and lobbying event upped the face time with and access to members of Congress.
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Q&A Interview: Federal contracting, EV charging infrastructure, stolen vehicles, and policy advocacy drive an agenda for Carlos Bazan-Canabal that stretches beyond his car rental executive post.
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Companies are finding a clear link between relevant, personalized results and higher booking rates. Platforms that deliver tailored search results see higher conversion rates and revenues.
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