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A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
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The customer service improvements enhance the overall travel experience for car renters.
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In this Season 2, Episode 1 of ARN Industry Newsmakers, we sum up the leading issues and topics for this year and those to expect for the 2026 International Car Rental Show agenda.
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The Croatian rent a car brand grows further in the Caribbean, adding to its presence in Jamaica, St. Maarten, and Turks and Caicos.
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The year brought modest and flatter results across wholesale values, total off-rental supply, and rental risk units.
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Independent car rental operators and franchise operations faced an array of external pressures in 2025 driven by economic, technological, and competitive factors.
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2025 figures show a steady recovery in wholesale vehicle activity this decade.
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AI’s use of data and smarter cars can enhance the business brainpower to spot problems, save time, and deliver superior service.
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The company’s presence includes service access at Heathrow Airport, one of the UK’s major international travel hubs.
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The American Car Rental Association scored more access and influence in 2025 as it grows its services for car rental operators.
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A practical guide for car rental operators on how to design a Know Your Driver program, covering screening scope, re-check triggers, decision logic, and operational best practices.
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