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LOR overall continues to trend downward, but ongoing market and economic conditions could affect future results while the industry deals with staffing and productivity challenges.
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Avis Budget Group Inc. has announced the resignation of David B. Wyshner, president and chief financial officer. Martyn Smith, who previously served as finance director of the company's Avis Budget EMEA subsidiary, will serve as interim chief financial officer.
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Routes Car Rental, a Canadian-based car rental company, has announced it will open an off-airport location that will serve the Vancouver International Airport.
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Getaround, a peer-to-peer carsharing platform, has announced its expansion into the greater Boston area.
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Using the Alexa app, ReachNow members can use their voice to learn how close the nearest ReachNow car is to their home.
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For the first quarter 2017, Hertz Global Holdings Inc. reported declines in revenue and earnings. Hertz’s total revenues were $1.9 billion, a 3% decline year-over-year, while adjusted earnings were negative $110 million — compared to positive $27 million in Q1 2016.
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We talked to rental operators and marketing specialists to learn more about how a rental company’s activity on social media can improve its customer service while expanding its brand.
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Experts give tips on how to remain professional when dealing with difficult situations such as vehicle recovery, subrogation, or chargebacks.
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Using data from J.D. Power & Associates and tips from customer service experts, rental operators can employ these principles to help drive positive customer service — at various points — during the rental process.
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This year's International Car Rental Show (ICRS) addressed the shifting dynamics in transportation with a blueprint on how car rental operators can take advantage.
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ACE Rent A Car has been experimenting with forms of prepaid reservations since 2011. Here's what worked best.
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