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Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
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With nearly 300 registered attendees, the 2015 Auto Rental Summit showcased a keynote by Tom Webb, a visit to a Manheim auction and a presentation by Facebook.
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During Tuesday’s awards ceremony at the 2015 Auto Rental Summit in Hollywood, Fla., three car rental employees were honored as Professional of the Year Award winners in the independent, franchise and corporate categories.
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During the 2015 Auto Rental Summit, Rugged Rental was recognized as this year’s overall winner of the Renter Rated Award. Aamcar, Spallco Rentals and Airport Rent-A-Car were recognized for scoring highest in individual categories.
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Now in its 20th year, the 2015 J.D. Power North America Rental Car Satisfaction Study reports that overall rental car satisfaction reached its highest index score under current methodology. Enterprise Holdings’ brands took the top three spots: Enterprise, National and Alamo.
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During third quarter 2015, Hertz Global Holdings reported a 2% decrease in its U.S. total revenue year-over-year due to flat transaction days and a 2% decline in total Revenue per Transaction Day (RPD).
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From now through July 31, 2016, Enterprise Plus members who register for the promotion at plusyourpoints.enterprise.com can earn bonus points on qualifying rentals.
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Avis Car Rental has been named one of the top 40 consumer brands in the 2015 Brand Keys Loyalty Leaders List.
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A rental operator seeks motivational tips to help encourage his team of young sales associates.
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Car rental operators are using GPS systems — beyond theft prevention — to improve customer service, lower costs and increase revenues.
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When developing a mobile strategy, it's important for all rental car companies — even independents — to first create a mobile-enabled website and then consider whether a mobile app is a good fit.
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