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While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
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In the next five years, China business travel will increase by 61% (from $261 billion in 2014 to $420 billion in 2019). Asia Pacific owns the largest share of the business travel spend market with 39%, followed by North America with 27%.
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After using safety camera technology in a pilot program, Brisbane Airport’s Europcar saw a 70% reduction in complaints and disagreements about vehicle damage.
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ACE Rent A Car has added 16 affiliated locations to its international network, including 14 airport markets.
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As part of its expansion into the Asia region, Booking Group, an online car rental broker, has partnered with Ctrip, a Chinese-based travel agency.
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Zipcar has appointed Nicholas Cole as its new international president. In this role, Cole will be responsible for driving Zipcar's international expansion in Europe, the Middle East and Africa (EMEA) and Asia and Australia.
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U.K.-based car rental company Green Motion has continued its European expansion into Finland by opening a location near Helsinki-Vantaa International Airport.
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Zoomcar, an India-based carsharing service, will be unveiling its doorstep services for users before the end of the year.
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eHi Car Services, a Shanghai-based auto rental and chauffeuring company, has entered into a five-year framework agreement with China Development Bank’s Shanghai branch for an aggregate amount of $1.5 billion RMB (Chinese Yuan Renminbi).
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The automaker reached an agreement with NHTSA relating to how the company conducted vehicle recalls, and will buy back almost 580,000 trucks.
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Fiat Chrysler has issued a recall to update software for approximately 1.4 million vehicles to fix a software loophole that allowed hackers to remotely take over a vehicle through the Uconnect infotainment system. Affected vehicles include the 2015-MY Chrysler 200, Chrysler 300 and Dodge Charger sedans.
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