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While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
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Hertz Global Holdings Inc. has announced two new revenue management leaders: Scot Hornick as executive vice president, revenue management and Charles Vuono as vice president, revenue management.
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To provide a better customer experience, Budget Car Rental has announced website enhancements, including a "Get a Receipt" section, a more user-friendly calendar and a "My Activity" landing page.
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Franchise Services of North America Inc. (FSNA) has announced the opening of a U-Save Car & Truck Rental location at New Jersey’s Newark Liberty International Airport.
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In honor of Avis’ partnership with the Canadian loyalty program Aeroplan, the companies have launched a contest, which will reward the winner with a Lincoln MKC for a year and 10 runners-up with 30,000 Aeroplan Miles.
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Enterprise Holdings has appointed Redspot, an Australian-based car rental company, as its franchise partner in Australia and New Zealand. National and Alamo brands will begin operating later this year in Sydney, Melbourne, Brisbane and Perth.
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Avis has started to add the first of its Yaris Hybrid fleet to its London locations, including at Heathrow and Stansted airports.
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Avis has opened its first Avis Prestige showroom in Hong Kong. Avis Prestige features luxury rentals such as Bentley, Porsche and Tesla.
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Enterprise Rent-A-Car has opened a new branch at Scotland’s Edinburgh Waverley railway station. This new location will serve customers arriving on the train.
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Travelauto, a UAE-based car rental and limousine services platform, has added Budget Rent A Car to its portal to provide car rentals to customers in Muscat, Oman.
Read More →Brazilian-based car rental company Localiza has selected Kony Inc., a mobility company, to build mobile apps for its car rental services, including an app for customers to make reservations and an app for shuttle airport pickup.
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