Budget Upgrades Website to Improve Customer Experience
To provide a better customer experience, Budget Car Rental has announced website enhancements, including a "Get a Receipt" section, a more user-friendly calendar and a "My Activity" landing page.

Photo via Atomic Taco/Flickr.

Photo via Atomic Taco/Flickr.
Budget Car Rental has announced website enhancements, which will provide greater user functionality and a better customer experience, says the company.
Here are highlights of updates for Budget.com:
A "Get a Receipt" section on the Budget homepage so customers can easily access their rental receipts.
An enhanced and more user-friendly calendar for selecting vehicle pick-up and return dates.
Improved location functionality, which features popular tourist attractions, such as Times Square or the Grand Canyon, making it easier for users to find Budget locations located near these attractions.
A new "My Activity" landing page for customers who have signed into their accounts. Users can make a reservation, see rentals, print rental receipts and access profile information.
"We strive to make travel as easy as possible for our customers and that starts with the reservation process," said Jeannine Haas, chief marketing officer, North America, Avis Budget Group. "We're constantly leveraging testing capabilities to ensure we incorporate customer insights into our reservation flow. These upgrades are a direct result of customer feedback and performance analysis, so we're confident budget.com users will appreciate the ease, clarity and convenience that these upgrades provide."
More Rental Operations

Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →
U-Save Continues Dominican Republic Expansion with Launch in Punta Cana
The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.
Read More →
When AI Books the Rental Car, Who Controls the Sale?
As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)
Read More →
European Booked Car Rental Rates Fell 5%, Results Varied by Country
Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.
Read More →Is It Time to Rethink Rental Categories?
As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.
Read More →
Who Owns the Rate? AI Is Creating a New Distribution Problem for Car Rental
Generative Engine Optimization asks whether AI can find a rental company, but operators also need to know whether the agent inspected enough of the market, compared equivalent offers, and presented a rate the traveler can actually book. (Part 1 of 2)
Read More →
U.S. Business Travel Car Rental Rates Forecast to Rise Up to 2%
Improved fleet supply should limit pricing gains in 2026-27, while insurance, repair costs, and softer residual values continue to pressure rental operations, according to Amex GBT.
Read More →
Sixt Revenue Tops $2.4 Billion in First Half of 2026
Sixt’s first-half revenue surpassed $2.4 billion for the first time as demand outpaced fleet growth, lifting utilization and earnings despite weaker consumer sentiment in North America.
Read More →
In Memoriam: Bobby Klyce, Avis Licensee Legend
The longtime Birmingham Avis operator and 2018 Auto Rental News Impact Award recipient was remembered as an advocate for independent licensees and the broader car rental industry.
Read More →How to Build Custom Fleet Tools With AI and Vibe Coding [Webinar]
A new Automotive Fleet webinar explores how fleet managers are using AI and vibe coding to automate routine work and create simple operational tools without traditional programming skills.
Read More →
