Auto Rental News
MenuMENU
SearchSEARCH

Budget Upgrades Website to Improve Customer Experience

To provide a better customer experience, Budget Car Rental has announced website enhancements, including a "Get a Receipt" section, a more user-friendly calendar and a "My Activity" landing page.

by Staff
March 24, 2015
Budget Upgrades Website to Improve Customer Experience

Photo via Atomic Taco/Flickr.

1 min to read


Photo via Atomic Taco/Flickr.

Budget Car Rental has announced website enhancements, which will provide greater user functionality and a better customer experience, says the company.

Here are highlights of updates for Budget.com:

Ad Loading...
  • A "Get a Receipt" section on the Budget homepage so customers can easily access their rental receipts.

  • An enhanced and more user-friendly calendar for selecting vehicle pick-up and return dates.

  • Improved location functionality, which features popular tourist attractions, such as Times Square or the Grand Canyon, making it easier for users to find Budget locations located near these attractions.

  • A new "My Activity" landing page for customers who have signed into their accounts. Users can make a reservation, see rentals, print rental receipts and access profile information.

"We strive to make travel as easy as possible for our customers and that starts with the reservation process," said Jeannine Haas, chief marketing officer, North America, Avis Budget Group. "We're constantly leveraging testing capabilities to ensure we incorporate customer insights into our reservation flow. These upgrades are a direct result of customer feedback and performance analysis, so we're confident budget.com users will appreciate the ease, clarity and convenience that these upgrades provide."


More Rental Operations

A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A black Audi SUV superimposed on a historic scene from downtown Tashkent, Uzbekistan.

Carwiz Sets Up Rental Operations In Central Asia

The global franchise operation reaches a first in its rental fleet portfolio with new service in Uzbekistan.

Read More →
Ad Loading...
A raging brushfire in the countryside.
Rental Operationsby Martin RomjueApril 30, 2026

Where Rental Fleets Must Adjust To Shifting Catastrophe Risks

West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.

Read More →
ARN Industry Newsmakers thumbnail page with ARN and ICRS logos and shots of Nick DiPrima and Martin Romjue
Rental Operationsby Martin RomjueApril 27, 2026

Using AI To Find Rental Car Damage

Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.

Read More →
Photo of CEO Krešimir Dobrilović against a gray modernist crooked-tile mural display.

Carwiz Opens Car Rental Service In Panama

A Carwiz partner in Puerto Rico is taking on the Panama franchise with operations in the nation's largest airport.

Read More →
Ad Loading...
A world map with Flexways logo and new locations headline.

Flexways Opens 10 Locations Among Franchise, Affiliate Rental Networks

The integrated business model combines each operator’s local expertise with international standards to boost sales.

Read More →
Photo of a suitcase, passport, and smartphone.

Traveler Customer Satisfaction Up This Year Data Study Shows

The study looks at customer analytics to size up performance in car rentals, rideshare, airlines, lodging, and OTAs.

Read More →
A rental car between two placards showing a symbolic revenue increase from $300 to $1600.

New Consulting Company Ready To Boost Point-of-Sale Revenue

Revcuity, an outgrowth of Frontline Performance Group, aims to help clients capture more revenue moments with face-to-face customers, including in the car rental space.

Read More →
Ad Loading...
Martin Romjue stands at conference stage podium close to a dangling, glistening chandelier.
Rental Operationsby StaffApril 15, 2026

Meet The (Semi-New) ARN Editor

Martin Romjue has been editing and reporting for ARN since 2023 and fully transitioned to the role of chairman of the International Car Rental Show in 2026.

Read More →
Ad Loading...