Auto Rental News
MenuMENU
SearchSEARCH

2013 Auto Rental Summit Date, Location Announced

The 2013 Auto Rental Summit will be held Nov. 4-5, 2013 at the Seminole Hard Rock Hotel & Casino in Hollywood, Fla.

by Staff
January 28, 2013
2 min to read


Auto Rental News and Bobit Business Media are pleased to announce that the 2013 Auto Rental Summit will be held Nov. 4-5, 2013 at the Seminole Hard Rock Hotel & Casino in Hollywood, Fla.

Now in its second year, Auto Rental Summit is a groundbreaking training and education conference designed to improve customer service and enhance revenue of car rental operations. Auto rental managers, executives and employees from corporate, franchised and independent companies from North America and overseas are invited to attend.

Ad Loading...

Once again, Auto Rental Summit will be held in conjunction with the announcement of the winners of the Auto Rental News Professional of the Year Awards, sponsored by American Express. Accepting nominations from auto rental companies worldwide, the Professional of the Year Awards honor three associates who demonstrate and promote outstanding customer satisfaction within the car rental process.

“In our inaugural Summit, we helped car rental operators improve their customer's experience through exclusive content and one-on-one access to the industry’s top consultants,” said Chris Brown, executive editor of Auto Rental News. “And hearing our award winners tell their stories really brought the value of excellent customer service home to attendees.”

Brown added, “We’re continuing to build an event with a powerful core message of customer service excellence. Stay tuned for announcements on some exciting new partnerships and content for 2013!”

For sponsorship inquiries, contact Joni Owens at joni.owens@bobit.com. For seminar and agenda inquiries, contact Chris Brown at chris.brown@bobit.com.


Read more about who won the 2012 Professional of the Year awards here.

More Rental Operations

Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Ad Loading...
Scenes from Car Rental Shows past
Rental Operations•by Staff•September 23, 2026

ICRS 2027 Opens Call for Papers

The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.

Read More →
hand holding phone and Turo logo
Rental Operations•by Staff•September 21, 2026

Turo to Launch Vehicle Delivery Service

Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.

Read More →
plane, palm trees, car rental sign
Rental Operations•by Chris Brown•September 15, 2026

Palm Beach Airport Code Change Creates Car Rental Distribution Gap

A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.

Read More →
Ad Loading...
Team members of U-Save's new franchise
Rental Operations•by Staff•September 15, 2026

U-Save Continues Dominican Republic Expansion with Launch in Punta Cana

The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.

Read More →
A traveler searches for rental cars with an AI bot
Rental Operations•September 14, 2026

When AI Books the Rental Car, Who Controls the Sale?

As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)

Read More →
map of europe and summer car rental rates
Rental Operations•September 11, 2026

European Booked Car Rental Rates Fell 5%, Results Varied by Country

Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.

Read More →
Ad Loading...
thumbnail of Chris Brown and Mike DeLorenzo with title Time to Rethink Rental Categories?
Rental Operations•by Chris Brown•September 8, 2026

Is It Time to Rethink Rental Categories?

As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.

Read More →
Ad Loading...