Advantage Revamps Express Rental Program
Advantage Rent-A-Car, headquartered in San Antonio, Texas, has introduced a new look and name for its express rental program. The name, Easy Rental Star Service, incorporates one of Advantage's ...
Advantage Rent-A-Car, headquartered in San Antonio, Texas, has introduced a new look and name for its express rental program. The name, Easy Rental Star Service, incorporates one of Advantage's earlier brand identity lines -- "star treatment" -- into this line of service.
At rental counters, customers will see new materials including light boxes, mobiles, counter cards and contract holders. Renters will be directed to a specific place in the rental office where they can review their preprinted contract, sign the rental agreement and return to the rental agent for vehicle keys.
There will be no changes in the way that renters become members of the program. After their first Advantage rental, customers are automatically assigned an Easy ID number. Each time the renters use their Easy ID number when making a reservation, they become Star Service members automatically for that rental. Current clients of Advantage Rent-A-Car can check past rental contracts under this Easy ID number or can ask their reservationist when calling to make a reservation.
More Rental Operations

Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →
