Avis Budget’s PEx Initiatives Saved $50 Million in 2012
Avis Budget Group’s Performance Excellence (PEx) teams in North America, Europe, Australia/ New Zealand and Latin America/Caribbean focused on more than 800 projects to increase overall savings for the company.
Avis Budget Group Inc. announced its Performance Excellence (PEx) initiatives in North America, Europe, Australia/New Zealand and Latin America/Caribbean generated more than $50 million in incremental cost savings in 2012.
For more than 800 projects worldwide, PEx team members worked with field and shared-services personnel to identify and implement opportunities for savings.
PEx projects in North America included reducing the time and expense associated with removing vehicles from car rental fleets, increasing vehicle resale opportunities and applying proven car rental best practices to lower truck rental operating costs.
In Europe, Avis implemented replication projects from North America to enhance cross-border vehicle shuttling efficiency, reduce shipping costs for vehicles being sold and reduce information-technology costs at rental locations.
The PEx teams in Australia and New Zealand focused on fleet management, fuel accountability, tire expense, yield management and printing services.
In Puerto Rico and the U.S. Virgin Islands, PEx initiatives drove cost savings by focusing on fuel accountability, vehicle maintenance and ancillary revenue products.
Avis Budget Group launched its Performance Excellence initiative in late 2007, with aims to increase productivity, reduce costs and improve customer service.
More Rental Operations
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →