Europcar Reveals Pilot Program for Quicker Access to Rental Vehicles in London
London Key Ready will allow customers to retrieve the keys and paperwork for their rental from a locker without having to wait at a rental counter.
Europcar announced this month plans to pilot a new fast-track service, London Key Ready, at Europcar’s Kings Cross location.
London Key Ready allows selected customers to collect their vehicle key from a locker instead of having to go to the rental counter.
To use London Key Ready, customers book their vehicles through the Europcar website or call center, and once they receive an email with a secure PIN to access the vehicle key and accompanying paperwork in a Key Ready locker, they can collect their vehicle from the lot.
The service is designed to reduce the time travelers usually spend waiting on paperwork and keys.
“We aim to provide customers with as efficient a service as possible for vehicle collection so that they can get on their way with their journey without delay,” said Europcar UK Group Managing Director Ken McCall. “London Key Ready takes this one step further, demonstrating our sustained commitment to providing travelers with highest level of convenience, choice and simplicity throughout their journey.”
More Rental Operations

Avis Cuts Fleet as Summer Demand Trails Expectations
Avis Budget Group increased second-quarter earnings despite lower Americas revenue and softer-than-expected summer demand. The company also expanded Avis First and advanced its autonomous fleet operations with Waymo.
Read More →
Why Bookings Are Only the Start of the Rental Day
A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.
Read More →
This Is the Oldest Car Rental Advertisement You’ll Ever See
This ad for Saunders Drive it Yourself, believed to be the first car rental company in the U.S., was found in an Omaha phone book from 1926.
Read More →
The Desk Upsell Is Costing Operators More Than it Earns
Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.
Read More →
U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius
The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.
Read More →
Global Carsharing Fleet Projected to Reach 768,000 Vehicles By 2030
A new Berg Insight forecast outlines several business models driving the projected growth in public carsharing worldwide through 2029.
Read More →
Rental Car Fleet Sales Show Mid-Year Strength
June gains ensured rental fleets closed out the first half of 2026 in positive territory.
Read More →
Surprice Mobility Opens Corporate Rental Station at Milan Malpensa Airport
The Milan opening is part of Surprice Mobility's broader strategy to expand its corporate operations while increasing the use of technology across its network.
Read More →
Brazilian Executive MBA Targets Growing Domestic Rental Car Industry
Rental car companies face a unique combination of challenges that are rarely addressed in traditional programs.
Read More →
Green Motion Expands Into Japan With Master Franchise Agreement
Japan's tourism industry, business travel market, and demand for vehicle rental services are reasons the country represents an important market for the company.
Read More →
