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Europcar System Allows Customers to Avoid the Queue

The contactless Key n’Go system, available through Goldcar, Europcar’s value brand, sends customers to a machine to grab their keys in less than a minute. Customers then can directly access their cars.

July 14, 2021
Europcar System Allows Customers to Avoid the Queue

As travel restrictions are being lifted and sanitary measures eased almost everywhere in Europe, Key’n Go is exptected to meet unprecedented demand levels, at over +100% vs. last year.

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As a result of the pandemic and a growing demand for contactless solutions among travellers, Europcar's Goldcar has launched “Key’n Go” in 35 key airports in Southern Europe. This process allows customers ta 100% digital, safe, and fast solution to book, pick-up, and return their vehicle.

As travel restrictions are being lifted and sanitary measures eased almost everywhere in Europe, Key’n Go is exptected to meet unprecedented demand levels, at over +100% vs. last year. Customers just have to enter their booking number in the Key’n Go machine, grab their keys, go the parking lot to pick their vehicle up, and drive away.

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Coverage and roadside assistance are bundled in the rental fee. Specific options, such as a baby-seat for example, can be selected during the online booking process.

“As vaccination campaigns are being rolled out at a fast pace everywhere in Europe and booking figures showing that people project themselves again into travelling, the 2021 summer season should see an increase in activity," Paulo Pinto, Europcar Mobility Group’s Leisure Service Line Director, said in a statement. "We have been actively preparing for it and our Key’n Go direct-access to car solution already meets very strong customer demand, as it ensures a fast, hassle-free and contactless experience."

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