Ford Recalls Multiple Models for Door Latches
The regional recall covers nearly 766,700 vehicles in the U.S., including such models as the Focus, Escape, Transit Connect, and C-MAX.

Photo of Ford Focus courtesy of Ford.

Photo of Ford Focus courtesy of Ford.
Ford Motor Co. announced plans to recall 766,682 2013-15 model-year Ford C-MAX, 2013-15 Ford Escape, 2012-15 Ford Focus, 2015 Ford Mustang and Lincoln MKC, and 2014-16 Ford Transit Connect vehicles in the U.S. to replace side door latches.
In these vehicles, the pawl spring tab in the side door latch could break and subsequently prevent the door from latching, Ford said in a released statement. In certain situations, when the door does close, it may unlatch while the vehicle is in operation and pose a safety risk.
Because the rate of reports is higher for vehicles in states with higher ambient temperatures and solar loading, this recall is focused primarily in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Texas, Utah, Oregon, and Washington.
Ford noted it has identified one reported accident and one reported injury that may be related to this issue.
Affected vehicles include those built:
2013-15 C-MAX — Michigan Assembly Plant, April 19, 2012 to Jan. 31, 2015
2013-15 Escape — Louisville Assembly Plant, Oct. 19, 2011 to Jan. 31, 2015
2012-15 Focus — Michigan Assembly Plant, Aug. 1, 2010 to Jan. 31, 2015
2015 Lincoln MKC — Louisville Assembly Plant, Dec. 4, 2013 to Jan. 31, 2015
2015 Mustang — Flat Rock Assembly Plant, May 28, 2014 to April 30, 2015
2014-16 Transit Connect — Valencia Assembly Plant, Aug. 9, 2013 to Feb. 1, 2016.
In addition to the 766,682 vehicles recalled in the U.S., 61,371 are being recalled in Mexico for this problem.
Dealers will replace side door latches at no cost to the customer. In addition, Ford will launch a corresponding customer satisfaction program for vehicles outside the scope of this recall, the automaker said.
“If a vehicle exhibits a broken door latch, Ford will provide a one-time replacement at no charge for the life of the vehicle,” the company said.
Originally posted on Automotive Fleet
More Rental Operations

Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →
