Payless Car Rental Moves to PaylessCar.com
In an attempt to make it easier for travelers to book their rentals using their smart phone devices, Payless Car Rental shortened their Web address.
Florida-based Payless Car Rental has shortened its Web address to PaylessCar.com, giving tech-savvy customers faster and easier online access to the lowest available rates on the company’s fleet of vehicles at more than 80 locations around the world. In addition to being easier to recall, the PaylessCar.com address means fewer keystrokes for the growing number of travelers using iPhones, BlackBerrys and other smart phone devices to make travel arrangements online.
“We felt the timing was right, given the increased use of mobile technology to book travel,” said Rick Stevens, president of Payless Car Rental, Inc. "In addition to updating their Twitter and Facebook accounts, travelers are using their smart phones to make rental car and other travel plans from practically anywhere.”
According to Jeff Lin, director of Strategic Marketing for Payless, the decision to shorten the URL to PaylessCar.com came following considerable research into the most successful e-commerce sites and the evolving use of mobile technology. “We believe the shorter, more memorable and quicker-to-type Web address meets users’ demands for simplicity and ease-of-use.”
The change is consistent with the company’s core internet marketing strategy of driving direct traffic and repeat business, and will also allow Payless to more effectively brand the Web site. The shorter URL will allow Payless Car Rental to better utilize social marketing tools, and to make the web address more prominent when used on signs, shirts, posters and other marketing materials. “It may seem like a small change, but we expect it will have a big, long-term impact,” added Lin.
In May of 2008, Payless became one of the first rental car companies to launch a web portal designed specifically for the iPhone and iPod Touch community, giving users the ability to reserve a car, modify reservations, find rental locations and connect directly to the Payless call center using a “Call to Book” button.
Customers can follow Payless Car Rental on Twitter and become a Payless Car Rental fan on Facebook.
More Rental Operations

How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →
U-Save Continues Dominican Republic Expansion with Launch in Punta Cana
The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.
Read More →
