Auto Rental News
MenuMENU
SearchSEARCH

Rental Car Operators to Gain Survey Insights at Car Rental Event

ICRS25: Attendees will get an exclusive first look at survey results during a session to learn and apply the latest industry dynamics to operations.

March 5, 2025
Photo of speaker next to session and topic for International Car Rental Show.

“Staying competitive today means more than just reacting to change — anticipating what’s next," Kothari said.

Graphic: Bobit Business Media / Photo: RateGain

2 min to read


A survey and data session at the International Car Rental Show will help rental car operators learn more about the latest industry business patterns and how to apply them to company benchmarks, strategies, and challenges.

The session — Global Rental Car Outlook Survey and Analysis — will be held Tuesday, April 15, at 4 pm at the Paris Las Vegas Hotel and Casino.

Ad Loading...

Presenter Sid Kothari, CEO of Rev-AI by RateGain Travel Technologies, whose firm created and distributed the global survey with Bobit Business Media, will share some of the following key findings:

  • Shifting Market Dynamics: How travel patterns evolved, an increasing shift toward electric vehicles (EVs), and the rise of ride-sharing services are fundamentally reshaping the market landscape.

  • Operational Best Practices: How industry leaders handle seasonal fleet adjustments, swiftly resolve customer complaints and boost occupancy rates through refined operational strategies.

  • Supply Chain Resilience: The strategies companies deploy to tackle vehicle shortages, secure supply chains, and maintain fleet availability — even amid widespread disruptions.

  • Future of Mobility: How breakthroughs in artificial intelligence, automation, and digital tools transform operational processes and redefine workforce roles across the car rental sector.

“The car rental industry is transforming faster than ever,” Kothari told Auto Rental News. “Staying competitive today means more than just reacting to change — anticipating what’s next. Through this comprehensive survey, “The State of Car Rental 2025,” we’ve tapped into the insights of industry leaders to reveal where the market is headed, how you compare with your peers, and what opportunities lie ahead.”

The session aims to equip attendees with the knowledge and tools to navigate these changes while pursuing innovation and growth. Attendees will learn the following takeaways for rental car operations:

  • Solving Industry Challenges: Discover practical methods for managing fleet availability, controlling operational costs, meeting evolving customer expectations, and overcoming supply chain obstacles — all while preserving profitability and service excellence.

  • Benchmarking Performance: Learn how to measure your fleet usage, pricing strategies, and operational efficiency against industry standards, enabling you to pinpoint strengths and identify areas for improvement.

  • Applying Proven Strategies: Uncover actionable tactics to forecast demand more accurately, optimize fleet usage, and tailor customer experiences — driving satisfaction and long-term loyalty.


More Rental Operations

Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Ad Loading...
Scenes from Car Rental Shows past
Rental Operations•by Staff•September 23, 2026

ICRS 2027 Opens Call for Papers

The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.

Read More →
hand holding phone and Turo logo
Rental Operations•by Staff•September 21, 2026

Turo to Launch Vehicle Delivery Service

Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.

Read More →
plane, palm trees, car rental sign
Rental Operations•by Chris Brown•September 15, 2026

Palm Beach Airport Code Change Creates Car Rental Distribution Gap

A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.

Read More →
Ad Loading...
Team members of U-Save's new franchise
Rental Operations•by Staff•September 15, 2026

U-Save Continues Dominican Republic Expansion with Launch in Punta Cana

The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.

Read More →
A traveler searches for rental cars with an AI bot
Rental Operations•September 14, 2026

When AI Books the Rental Car, Who Controls the Sale?

As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)

Read More →
map of europe and summer car rental rates
Rental Operations•September 11, 2026

European Booked Car Rental Rates Fell 5%, Results Varied by Country

Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.

Read More →
Ad Loading...
thumbnail of Chris Brown and Mike DeLorenzo with title Time to Rethink Rental Categories?
Rental Operations•by Chris Brown•September 8, 2026

Is It Time to Rethink Rental Categories?

As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.

Read More →
Ad Loading...