Associates from auto rental companies worldwide are encouraged to submit nominations.
Read More →In this customer service story, a location manager takes the time to share in a customer’s joy.
Read More →At the Auto Rental Summit, Jim Schalberg’s seminar will break down the front counter techniques that will generate higher customer satisfaction and more profit.
Read More →CardHub’s 2012 Credit Card Auto Rental Insurance Study compares car rental insurance coverage offered by Visa, Discover, MasterCard and American Express.
Read More →The noted consumer advocate will reveal insights and strategies based on his hundreds of customer interactions and mediations with car rental companies and their customers.
Read More →Deep-dive seminar will reveal how car rental companies can become customer service champions based on J.D. Power’s powerful metrics-based analyses.
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The website, www.autorentalsummit.com, is the online resource center for the 2012 Auto Rental Summit, a gold-level training and education conference designed to improve customer service of car rental operations.
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Car rental operators worldwide are invited to South Florida in October for a gold-level training and education conference with a customer service focus.
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