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This seminar will allow attendees to interact with a live chatbot to understand how AI can handle complex customer service issues and provide opportunities for 24/7 access.
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The new rental car branches affirm how over the last decade, the U.S. has become the most important growth market for SIXT with 100 rental branches in 23 states.
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Column: An introduction to the rental car industry contrasts with a clueless long-ago viewpoint about the realities of doing business.
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The technologies ready to streamline and strengthen the car rental industry also come with uncertainties and challenges.
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Column: We just exited the most disruptive — and profitable — period in the history of the auto rental industry. How can we prepare for what’s next? Hint: The biggest issue in 2024 isn’t fleet.
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The annual compendium of stats, info, trends and tidbits points to renewed business activity across the car rental industry.
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USAF fighter pilot Michelle “MACE” Curran will bring lessons of how overcoming fears can propel success in her keynote presentation at the International Car Rental Show.
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The fast-moving merger of digital and smart technologies is leading to more accurate vehicle inspections, thereby reducing liability, disputes, and losses for remarketing and rental car businesses.
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Analysis: The actions of the UAW will reverberate through the larger auto business, but nowhere near what was experienced in April 2020. Sales into fleet could suffer in 4Q if a strike is wide and persists. Rental car companies may return to the used car market like they did in 2021 and 2022, driving prices higher.
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Consumers are demanding more and cleaner rental cars, which means the automotive industry will need to scale up fast. Here are five tips to help navigate the unprecedented demand.
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